[OPEN-ILS-GENERAL] Acquisitions: EDI with Penguin Random House

[Codey Kolasinski]

Thanks so much, Galen!  

It worked perfectly and the edi message was successfully placed on Penguin's server.  When they received the file, they realized that they are not able to process Edifact orders though they assured our library that they could do so. They can only process X12 which I'm assuming would require a good deal development.  Just out of curiosity, how did you discover that their server did not accept the account command? 

Codey Kolasinski
Systems Librarian at C/W MARS
ckolasinski at cwmars.org
508-755-3323  ext. 29


-----Original Message-----
From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Galen Charlton
Sent: Friday, March 27, 2015 10:17 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Acquisitions: EDI with Penguin Random House

Hi,

On Fri, Mar 27, 2015 at 9:40 AM, Galen Charlton <gmc at esilibrary.com> wrote:
> On Fri, Mar 27, 2015 at 9:18 AM, Codey Kolasinski 
> <ckolasinski at cwmars.org> wrote:
>> put FAILED: put to ftp.penguinrandomhouse.com failed with error: Can't call method "put" on an undefined value at /usr/local/share/perl/5.10.1/OpenILS/Utils/RemoteAccount.pm line 584.
>>
>> Things I've tried so far to solve the issue:
>> update po_jedi file to include the new vendor test ftp credentials 
>> from edi account info
>
> We recently ran into a case where this happened (with a different 
> materials supplier), and it turned out that while the FTP credentials 
> as stored in Evergreen *looked* correct... there was a trailing space 
> that was causing the authentication to fail.

I've poked around further -- it looks like their FTP server doesn't support the "account" command, so attempting an FTP login with username, password, and FTP account will fail, while logging in with just username and password will succeed.  What that means for the EDI profile is that the account column should be null.

Regards,

Galen
--
Galen Charlton
Infrastructure and Added Services Manager Equinox Software, Inc. / The Open Source Experts
email:  gmc at esilibrary.com
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