[OPEN-ILS-GENERAL] patron registration
Bill Ott
bott at grpl.org
Fri May 29 16:49:10 EDT 2015
We use a pretty basic USB unit from Topaz
(http://www.topazsystems.com). We send it the entered user information
for them to review, and if it's accurate, they sign and the staff hit a
button on a Web form to store it.
A Firefox plugin allows our CGI script to send/receive data to/from the
signature pad. If anyone is really interested, I can clean up a copy of
that script.
On 05/29/2015 04:37 PM, Holly Brennan wrote:
>
> I remember your presentation in Vancouver, Bill. Jealous. Doubly for
> that RFID setup you have! I was furiously taking notes until you
> mentioned the price tag. J
>
> If it’s handy, do you have a link to a product page for the signature
> pad you use?
>
> -Holly
>
> *From:*Open-ils-general
> [mailto:open-ils-general-bounces at list.georgialibraries.org] *On Behalf
> Of *Bill Ott
> *Sent:* Friday, May 29, 2015 11:34 AM
> *To:* open-ils-general at list.georgialibraries.org
> *Subject:* Re: [OPEN-ILS-GENERAL] patron registration
>
> Years ago, we started storing a signature electronically, in the
> unused actor.photo_url field. A hex string is generated by an outside
> application and encoded with a key that's required to decode the data
> back into a graphical representation of the signature. There was some
> overhead in writing the application to dump the data into the EG
> database, and of course the signature pads themselves, but it beats
> storing a mountain of cards.
>
> And yes, we have pulled the signature in a few cases where there was a
> dispute over whether or not someone was who they said they were, or if
> they had ever had a card.
>
> On 05/29/2015 03:25 PM, Holly Brennan wrote:
>
> Agreed. It seems to be more of liability than anything else. I’m
> beginning to think we’ve been keeping them because it’s what we’ve
> always done, and we’re library workers! Save everything! J
>
> I received a direct reply from King County who said they don’t
> keep any either.
>
> -Holly
>
> *From:*Open-ils-general
> [mailto:open-ils-general-bounces at list.georgialibraries.org] *On
> Behalf Of *Elisabeth Keppler
> *Sent:* Friday, May 29, 2015 11:18 AM
> *To:* Evergreen Discussion Group
> *Subject:* Re: [OPEN-ILS-GENERAL] patron registration
>
> Forsyth quit holding onto paper registrations several years ago.
> We require presentation of photo id and proof of mailing address
> but we don't require a signature. Keeping paper is a security
> concern, anyway, since the forms contain personal data.
>
> Best wishes,
>
> Lise
>
> On Fri, May 29, 2015 at 2:57 PM, Holly Brennan
> <haderhold at ci.homer.ak.us <mailto:haderhold at ci.homer.ak.us>> wrote:
>
> I’ve set up everything needed for online patron registration, but
> haven’t implemented yet. The stumper is how we deal with hard
> copies of registrations. We’ve always had a paper app with
> signature and we file these in an old card catalog.
>
> Do any of you NOT print registrations or keep _any_ hard copies of
> patron info? Or do you have something simple with just an
> agreement and signature that doesn’t have to include much about
> the patron besides name?
>
> I feel we might be holding onto paper for nothing. Reasons given
> to keep it:
>
> 1)What if something tragic happens to our ILS? We’ll have paper to
> backup patron info. (My thoughts: If it’s THAT tragic, the whole
> building has likely been destroyed…. And also, we’re going to
> manually reenter patron info for each and every person?!)
>
> 2)The patron’s signature is the true agreement. We can use it to
> hold them responsible for lost items, fines, etc. (I can’t think
> of a time, ever, that I’ve retrieved a paper app and pointed to a
> signature in order to convince a patron to do something they
> agreed to.)
>
> My goal with this is to find a number of you who keep absolutely
> nothing on paper. (And who don’t even have a super cool digital
> signature contraption.)
>
> Thanks!
>
> -Holly
>
> Holly Brennan
>
> Library Technology Specialist
>
> Homer Public Library, Alaska
>
> hbrennan at cityofhomer-ak.gov <mailto:hbrennan at cityofhomer-ak.gov>
>
> 907-235-3180 <tel:907-235-3180> (main)
>
> 907-435-3154 <tel:907-435-3154> (direct)
>
>
>
> --
>
> Lise Keppler, Technical Services
>
> Forsyth County Public Library
>
> 2851 Fairlawn Dr
>
> Winston Salem NC 27106
>
> 336-703-3048
>
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