[OPEN-ILS-GENERAL] Receipt printer not printing data

Bill Coffey bill.coffey at waynegov.com
Mon Oct 5 11:33:55 EDT 2015


Everyone,
I have a problem with 3 Receipt printers, Out of 12 printers 3 are having problems.
Issue receipt printer not printing data on the Bill_Payment receipt
Data not being printed is the numerical data for Original Balance, Payment Received, Payment Applied, Billings Voided, Change Given, New Balance.
Receipt printer: Star TSP847
Operating System: Windows 7
Users: for every user that uses the computer.
I don't see any difference between the working and non-working settings.
I have uninstalled and reinstalled the printer and driver/software several times on two if the machines.
I am at a loss why the data is not printing, but everything else is ok.
It is only on this receipt everything else printing on receipts is ok.
Any help would be grateful.
Thanks


Bill Coffey
System Administrator
Wayne County Public Library
Goldsboro, NC 27530
Bill.Coffey at waynegov.com
Phone: (919) 735-6249

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