[OPEN-ILS-GENERAL] Employment Opportunity C/W MARS

[Joan Kranich]

Hi,

C/W MARS in Worcester, Massachusetts has a job opening.

C/W MARS

Job:

Library Applications Associate II (Circulation Services)

Full/Part Time:

Full Time

Duties/
Description:

C/W MARS, Inc., a library consortium made up of over 140
libraries in Central and Western Massachusetts, is seeking a
Library Applications Associate II to provide technical support
and training for the Integrated Library System (Evergreen) and
other applications.

This position responds to calls and emails, creates and runs
custom reports, processes parameter and selected system
changes, and assists libraries with troubleshooting
circulation and resource sharing application issues. The
schedule for this position is 10am-6pm, Monday through Friday
with some local travel.

Essential Duties & Responsibilities

1. Provides general support both onsite and remotely for
the integrated library system (ILS) with a specialization in
circulation and resource sharing.

2. Creates specific library reports as requested.

3. Performs record updates.

4. Creates SQL database queries.

5. Plans, prepares, and creates documentation for
libraries on Evergreen circulation and resource sharing
programs.

6. Assists in maintaining extensive library parameter
files.

7. Plans, prepares, and facilitates training and
discussion sessions for member libraries.

8. Performs testing on ILS and associated functions.

9. Performs other tasks consistent with level of
responsibility.

Qualifications:

1. Four year college degree or equivalent.

2. Minimum of two years relevant job experience.

3. Knowledge of office productivity and presentation software
such as Microsoft Office (Word, Excel, Powerpoint, and Access)
and Windows operating systems.

4. Knowledge of database reporting software and SQL.

5. Customer service experience and the ability to communicate
effectively with others.

6. Ability to work as a team in a busy support center with
demonstrated ability to organize and prioritize multiple,
competing tasks and demands.

7. Ability to work independently.

8. Previous library experience desirable.

Salary:

starting salary $40,500, dependent upon qualifications and experience, great benefits

Closing Date:

open until filled

Send:

Send resume and cover letter by email to resume at cwmars.org or
mail to C/W MARS, 67 Millbrook St., Suite 201, Worcester, MA
01606

Resumes will be accepted until position is filled. Interviews
will begin March 1st.



Joan Kranich
C/W MARS Member Services
jkranich at cwmars.org<mailto:jkranich at cwmars.org>
508-755-3323 ext. 21

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