[OPEN-ILS-GENERAL] Question on Patron Hold Limit

[Deanna Frazee]

I limited holds for our patrons to 15 a couple of years ago.  I do not recall seeing a way to limit by the type of hold, but I wasn’t really looking for that.  I just wanted to stop people from putting an insane number of items on hold and then having to tell them that they could only check out 10 of the 25 items that had triggered.

For the patrons that already had more than the limit, their existing holds stayed put.  But they were not able to place more items on hold until those cleared down below the limit.  Our only issue was that we initially set the limit to 10, which was too low since people can place holds on pre-pub items.

Of course, we are just a two-branch library so this information may not work the same in a consortial setting.

Good luck!
Deanna

Deanna Frazee
Director of Library Services
Killeen City Library System
City of Killeen, Texas
254-501-8995 (office)
254-501-7704 (fax)
dfrazee at killeentexas.gov<mailto:http://dfrazee@killeentexas.gov>
www.killeentexas.gov<http://www.killeentexas.gov/>

Dedicated Service – Every Day, for Everyone!



From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Amy Terlaga
Sent: Wednesday, June 22, 2016 10:48 AM
To: Evergreen Discussion Group
Subject: [OPEN-ILS-GENERAL] Question on Patron Hold Limit

Hi all--
We here at Bibliomation *think* there is a way in Evergreen to set consortially a limit on the total number of hold requests that can be placed for patrons.  For instance, we're thinking of restricting it to 5 total at one time for all patrons.
Has anyone on the list limited the number of total requests?  Can it be done for just title requests?  What happens to those patrons that already have, say, 30 requests, and we put this into place?  Do they have to wait until their requests get down to 4 before another one will go through?
Any information provided on this feature would be greatly appreciated.  Since we're not even sure if this feature exists, we have no idea how to set it.
Thanks!
Amy

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Amy Terlaga
Director of Member Services
Bibliomation, Inc.
24 Wooster Avenue
Waterbury, CT  06708
(203)577-4070 x101
terlaga at biblio.org<mailto:terlaga at biblio.org>
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