[OPEN-ILS-GENERAL] Question on Patron Hold Limit

[Joan Kranich]

Hi,

C/W MARS has a consortium wide limit of 20 Holds.  The 20 Holds includes frozen Holds.  We set this in the Hold Policies as described in Jordan’s email.

Joan

Joan Kranich
Member Services Supervisor
C/W MARS, Inc.
508-755-3323, ext. 321 or ext. 1

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Aubrey Area Library
Sent: Wednesday, June 22, 2016 12:23 PM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Question on Patron Hold Limit

Hello Amy,

I have never set one consortium wide but I imagine it is no different that setting one for an individual library.

What you are looking for is located in Admin-->Local Admin-->Hold Policies. You can limit the total number of requests placed. I looked over the settings and I believe it treats all requests (title/copy/volume) the same. As for you patrons who already have items requested that exceed your proposed limit I believe that it will still requesting those 30 items but they will not be able to request additional items until their number of requests get below 5 or whatever your new limit is.

I hope this helps and anyone correct me if I am wrong.

Thanks,
Jordan
Aubrey Area Library

On Wed, Jun 22, 2016 at 10:47 AM, Amy Terlaga <terlaga at biblio.org<mailto:terlaga at biblio.org>> wrote:
Hi all--
We here at Bibliomation *think* there is a way in Evergreen to set consortially a limit on the total number of hold requests that can be placed for patrons.  For instance, we're thinking of restricting it to 5 total at one time for all patrons.
Has anyone on the list limited the number of total requests?  Can it be done for just title requests?  What happens to those patrons that already have, say, 30 requests, and we put this into place?  Do they have to wait until their requests get down to 4 before another one will go through?
Any information provided on this feature would be greatly appreciated.  Since we're not even sure if this feature exists, we have no idea how to set it.
Thanks!
Amy

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+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
Amy Terlaga
Director of Member Services
Bibliomation, Inc.
24 Wooster Avenue
Waterbury, CT  06708
(203)577-4070 x101<tel:%28203%29577-4070%20x101>
terlaga at biblio.org<mailto:terlaga at biblio.org>



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