[OPEN-ILS-GENERAL] Clark Kent - the reporter - keeps quiting - why?

Blake Henderson blake at mobiusconsortium.org
Tue Sep 20 15:28:10 EDT 2016


Jennifer,

We had that issue and it turned out to be database connections. We had a 
limit of 100 postgres connections, and we were hitting that limit. Clark 
died all the time!

Run this on your database and compare to the number of allowed 
connections that you have configured on postgres:

|SELECTsum(numbackends)FROMpg_stat_database;|


-Blake-
Conducting Magic
MOBIUS

On 9/20/2016 1:56 PM, Rogan Hamby wrote:
> Hi Jennifer,
>
> That's a very broad symptom.  Between the software, server, and 
> hardware we could list thousands of theoretical causes. Whatever your 
> IT staff have discovered in investigating and troubleshooting it so 
> far would be a good starting point for what should probably be shared 
> to get some insight.
>
> But no, it's definitely not normal.  :(
>
>
>
>
>
> On Tue, Sep 20, 2016 at 2:51 PM, Walz, Jennifer <jlwalz at asbury.edu 
> <mailto:jlwalz at asbury.edu>> wrote:
>
>     All –
>
>     We are having enormous problems with Clark.  He keeps getting
>     stuck and quitting. Constantly needs to be restarted.  I mean
>     every five minutes it seems.  At least every day.   What would be
>     causing this?   This cannot be normal.
>
>     Any suggestions?    What should we be looking for?
>
>     Thanks!
>
>     Jennifer
>
>     --------------------------------------------------
>     Jennifer Walz, MLS - Head of Reports
>     Kinlaw Library  - Asbury University
>     1 Macklem Drive, Wilmore, KY 40390
>     859-858-3511 ext. 2269 <tel:859-858-3511%20ext.%202269>
>     jlwalz at asbury.edu <mailto:jlwalz at asbury.edu>
>
>
>
>
> -- 
> --------------------------------------------------------------
> Rogan R. Hamby, Data and Project Analyst
> Equinox - Open Your Library
> rogan at esilibrary.com <mailto:rogan at esilibrary.com>
> 1-877-OPEN-ILS | www.esilibrary.com <http://www.esilibrary.com>
>

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