[OPEN-ILS-GENERAL] What does the "Holds Expire Alert Interval" library setting do?

[Diane Disbro]

Thank you, Bill. This is new information. Both settings sound helpful!

 

Diane Disbro

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO     63084

636-583-3224

 <mailto:ddisbro at scenicregional.org> ddisbro at scenicregional.org

www.scenicregional.org

 

 

From: Bill Erickson [mailto:berickxx at gmail.com] 
Sent: Thursday, May 04, 2017 11:44 AM
To: ddisbro at scenicregional.org; Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] What does the "Holds Expire Alert Interval" library setting do?

 

 

On Thu, May 4, 2017 at 11:57 AM, Diane Disbro <ddisbro at scenicregional.org> wrote:

Good morning -

This is interesting. Patrons at my branch usually pick up holds before they expire but I know that isn't true everywhere. An email or text reminder would be helpful.

 

Hi Diane,

 

I believe the setting in question relates to holds that were never captured.  There is an email notification in EG called "Hold Expires from Shelf Soon" that alerts patrons when their captured holds have been sitting on the shelf too long. 

 

-b

 

 

 

Thank you.

Diane Disbro
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO     63084
636-583-3224
ddisbro at scenicregional.org
www.scenicregional.org



-----Original Message-----
From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Galen Charlton
Sent: Thursday, May 04, 2017 9:47 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] What does the "Holds Expire Alert Interval" library setting do?

Hi,

On Thu, May 4, 2017 at 9:52 AM, Morgan, Michele <mmorgan at noblenet.org> wrote:
> But I can't see that the circ.hold_expire_alert_interval ou setting is
> actually used anywhere. Maybe someone with better eyes than mine can
> shed some light?

I did some digging, and that setting is indeed not currently used.
However, it was used back in the JSPac days, where it specified at what point in time to apply a CSS style to the My Account holds list to highlight hold requests that are about to expire. It wasn't carried over into TPAC.

I'll leave it to others to file a bug in LP to either remove the setting or to reimplement it in TPAC.

As a side note, I tracked this down by using the following Git command to identify commits that included the setting's code:

  git log -S "circ.hold_expire_alert_interval" --source

Regards,

Galen
--
Galen Charlton
Infrastructure and Added Services Manager Equinox Open Library Initiative
phone:  1-877-OPEN-ILS (673-6457)
email:  gmc at equinoxInitiative.org
web:  https://equinoxInitiative.org
direct: +1 770-709-5581 <tel:%2B1%20770-709-5581> 
cell:   +1 404-984-4366 <tel:%2B1%20404-984-4366> 

 

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