[OPEN-ILS-GENERAL] Some help setting up.

Ben Shum ben at evergreener.net
Mon Nov 6 08:59:21 EST 2017


Slow rate of response and internal server errors like that, my first
instinct would be a potential memory exhaustion issue and Linux killing off
critical services in between use and commands.

How much RAM is assigned to your test server?  For my test servers, I
usually assign 4 GB of memory for my Evergreen virtual machines.  For
production, you will probably need more memory depending on the number of
users expected to access, size of your database with real bib records and
copy data, etc.

-- Ben


On Mon, Nov 6, 2017 at 7:22 AM, Chazya Sinkamba <
chazya.sinkamba at northrise.net> wrote:

> Thanks a lot for the response. Apache restart does not appear to help.
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> bounces at list.georgialibraries.org] *On Behalf Of *Dan Scott
> *Sent:* Monday, November 06, 2017 1:38 PM
> *To:* Evergreen Discussion Group <open-ils-general at list.
> georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] Some help setting up.
>
>
>
> Bit of a wild guess, but Apache needs to be started or restarted *after*
> the opensrf services.
>
>
>
> On Nov 6, 2017 2:38 AM, "Chazya Sinkamba" <chazya.sinkamba at northrise.net>
> wrote:
>
> Hello,
>
> So I set up an evergreen server following the instructions here:
> http://docs.evergreen-ils.org/2.11/ some months back and loaded sample
> data (concerto). I got back to work on it today, and when I use the search
> by database ID option, I get the internal server error on my screen. I have
> confirmed the ID does exist in the database. Anyone else ever experienced
> this, or has a remedy for it? The 3 lines below appeared in the logs at the
> time I was searching:
>
>
>
> Nov  6 08:52:15 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:50:05
> +0200] "GET /eg/opac/results?blimit=10;qtype=title;locg=1;fi%3Ahas_browse_entry=631%2C31
> HTTP/1.1" 500 982
>
> Nov  6 08:53:10 ubuntu-evergreen apache2[13620]: [perl:warn] [pid 13620]
> [client 10.5.1.84:62785] egweb: template error: undef error - Can't use
> an undefined value as an ARRAY reference at /usr/local/share/perl/5.22.1/
> OpenILS/WWW/EGCatLoader/Util.pm line 102.\n
>
> Nov  6 08:53:10 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:52:09
> +0200] "GET /eg/opac/record/100 HTTP/1.1" 500 2552
>
>
>
> Searching the catalog won’t work either as when I click on a title, the
> page takes an unbelievable amount of time to load, then brings up the
> search screen as in the attached screenshot.
>
> Some help will be appreciated.
>
> Regards
>
>
>
>
>
>
>
> *Chazya Sinkamba, **Dip AME, BIT(c)*
>
> Programmer Associate
>
>  [image: Description: Description: Description: C:\Program Files\Common
> Files\Microsoft Shared\Stationery\header.png]
>
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> 195 | f: +260 212 622 198
>
>
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-- 
Benjamin Shum
Evergreener
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