[OPEN-ILS-GENERAL] Some help setting up.

Wed Nov 8 09:31:21 EST 2017

I just noticed something, database IDs 1-4 are responding, everything after that is resulting in the same error. I don’t understand why, I imported the same xml file using the instructions on migration. Anyone else ever experienced this?

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Ben Shum
Sent: Monday, November 06, 2017 4:08 PM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Some help setting up.

Ah okay, I re-read your original email.  So this error is only occurring when you do a search by database ID?  And you're on a 2.11 test system?  And you're using the database ID from Evergreen for the bib record you want to find?  Hmm... I'll think about that some more.

It could be that there's some other misconfigured setting afoot.  What other changes have you made to the test server?  Did you rename any of the organizational units?

-- Ben

On Mon, Nov 6, 2017 at 8:58 AM, Chazya Sinkamba <chazya.sinkamba at northrise.net <mailto:chazya.sinkamba at northrise.net> > wrote:

Hi Ben, 

Thanks . I have assigned 8GB RAM to the test server, and free reign of a core i3  processor

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org <mailto:open-ils-general-bounces at list.georgialibraries.org> ] On Behalf Of Ben Shum
Sent: Monday, November 06, 2017 3:59 PM

To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org <mailto:open-ils-general at list.georgialibraries.org> >
Subject: Re: [OPEN-ILS-GENERAL] Some help setting up.

Slow rate of response and internal server errors like that, my first instinct would be a potential memory exhaustion issue and Linux killing off critical services in between use and commands.

How much RAM is assigned to your test server?  For my test servers, I usually assign 4 GB of memory for my Evergreen virtual machines.  For production, you will probably need more memory depending on the number of users expected to access, size of your database with real bib records and copy data, etc.

-- Ben

On Mon, Nov 6, 2017 at 7:22 AM, Chazya Sinkamba <chazya.sinkamba at northrise.net <mailto:chazya.sinkamba at northrise.net> > wrote:

Thanks a lot for the response. Apache restart does not appear to help.

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org <mailto:open-ils-general-bounces at list.georgialibraries.org> ] On Behalf Of Dan Scott
Sent: Monday, November 06, 2017 1:38 PM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org <mailto:open-ils-general at list.georgialibraries.org> >
Subject: Re: [OPEN-ILS-GENERAL] Some help setting up.

Bit of a wild guess, but Apache needs to be started or restarted *after* the opensrf services.

On Nov 6, 2017 2:38 AM, "Chazya Sinkamba" <chazya.sinkamba at northrise.net <mailto:chazya.sinkamba at northrise.net> > wrote:

Hello,

So I set up an evergreen server following the instructions here: http://docs.evergreen-ils.org/2.11/ some months back and loaded sample data (concerto). I got back to work on it today, and when I use the search by database ID option, I get the internal server error on my screen. I have confirmed the ID does exist in the database. Anyone else ever experienced this, or has a remedy for it? The 3 lines below appeared in the logs at the time I was searching: 

Nov  6 08:52:15 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:50:05 +0200] "GET /eg/opac/results?blimit=10;qtype=title;locg=1;fi%3Ahas_browse_entry=631%2C31 HTTP/1.1" 500 982

Nov  6 08:53:10 ubuntu-evergreen apache2[13620]: [perl:warn] [pid 13620] [client 10.5.1.84:62785 <http://10.5.1.84:62785> ] egweb: template error: undef error - Can't use an undefined value as an ARRAY reference at /usr/local/share/perl/5.22.1/OpenILS/WWW/EGCatLoader/Util.pm line 102.\n

Nov  6 08:53:10 ubuntu-evergreen root: 10.5.1.84 - - [06/Nov/2017:08:52:09 +0200] "GET /eg/opac/record/100 HTTP/1.1" 500 2552

Searching the catalog won’t work either as when I click on a title, the page takes an unbelievable amount of time to load, then brings up the search screen as in the attached screenshot. 

Some help will be appreciated. 

Regards

Chazya Sinkamba, Dip AME, BIT(c)

Programmer Associate

chazya.sinkamba[at]northrise.net <http://northrise.net>  | m: +260 964 350 487 | p: +260 212 622 195 | f: +260 212 622 198

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-- 

Benjamin Shum
Evergreener

-- 

Benjamin Shum
Evergreener

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