[OPEN-ILS-GENERAL] Catalog holds status display - Hold queue and potential copies

[Terran McCanna]

At PINES we just comment out the hold order in the OPAC and self-check
templates so that the patron doesn't see it.

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmccanna at georgialibraries.org


On Tue, Nov 28, 2017 at 8:30 AM, scott.thomas at sparkpa.org <
scott.thomas at sparkpa.org> wrote:

> Another interesting issue was raised in this discussion. Our consortium is
> all proximity because we were told that, if org units within a consortium
> plan to resource share, they must all be FIFO or proximity, but it appears
> some of you are hybrids. Can I assume you do not resource share at all or
> do not do so beyond the local library system?
>
> Thank you,
> Scott
>
>
>
>
>
> Scott Thomas
>
> Executive Director
>
> *PaILS / SPARK*
>
> (717) 873-9461
>
> scott.thomas at sparkpa.org
>
> [image: Description: Description: Training | SPARK – Pennsylvania's
> Statewide Library System] <http://www.palibrary.org/pails/>
>
>
>
>
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> bounces at list.georgialibraries.org] *On Behalf Of *Diane Disbro
> *Sent:* Monday, November 27, 2017 8:30 PM
> *To:* Evergreen Discussion Group <open-ils-general at list.
> georgialibraries.org>; ME list serv <Evergreen at lists.mobiusconsortium.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] Catalog holds status display - Hold
> queue and potential copies
>
>
>
> I am very interested to hear if someone has done something with this other
> than try to explain to disgruntled patrons why they see in their online
> account that they are next in the queue for an item but they wait weeks or
> months to get it.
>
>
>
> Thank you, Josh, for asking.
>
>
> Diane Disbro
>
> Circulation Coordinator/Branch Manager
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
> <https://maps.google.com/?q=308+Hawthorne+Drive%0D+%0D+%0D+Union,+MO+%C2%A0+%C2%A0+63084&entry=gmail&source=g>
>
> Union, MO
> <https://maps.google.com/?q=308+Hawthorne+Drive%0D+%0D+%0D+Union,+MO+%C2%A0+%C2%A0+63084&entry=gmail&source=g>
>   63084
> <https://maps.google.com/?q=308+Hawthorne+Drive%0D+%0D+%0D+Union,+MO+%C2%A0+%C2%A0+63084&entry=gmail&source=g>
>
> (636) 583-3224
>
>
>
> On Mon, Nov 27, 2017 at 4:28 PM, Josh Stompro <stomproj at exchange.larl.org>
> wrote:
>
> Hello, Those of you that use age hold protection and non FIFO best hold
> selection sort order, what have you done with the status column of holds in
> your catalog.  We just noticed that it is showing the FIFO queue position
> for holds, along with all potential copies.  This gives users bad info
> since for us holds are sometimes filled in FIFO order for some orgs, and
> are filled based on proximity for other locations.  And since one org uses
> age hold protection, the total copy count isn’t accurate either since half
> the copies might be age hold protected so they cannot fill the users holds.
>
>
>
> Did you just remove that section from templates/opac/parts/hold_status.tt2?
> Did you modify it in some way?  I would like to see examples of what you
> changed it to if you changed it.
>
>
>
> Should the potential copies count exclude copies that are age hold
> protected and cannot be captured for that hold?  Right now it pulls from
> hold copy map, but it looks like restricting the copy count based on the
> age hold protection might be possible to add.
>
>
>
> Thanks
>
> Josh
>
>
>
>
>
>
>
> Lake Agassiz Regional Library - Moorhead MN larl.org
>
> Josh Stompro     | Office 218.233.3757 EXT-139 <(218)%20233-3757>
>
> LARL IT Director | Cell 218.790.2110 <(218)%20790-2110>
>
>
>
>
>
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