[OPEN-ILS-GENERAL] Zebra TLP2824 plus - output issue

[Josh Stompro]

Hello Garry, thanks for this info.  I received a sample of the 1x1.5 labels from Computype and they worked perfectly, not shadowing on the bottom 1/3rd of the labels anymore.  So the problem was because of the zebra brand label stock.  We will be ordering more from them.

Josh Stompro - LARL IT Director

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Garry Collum
Sent: Tuesday, September 12, 2017 10:44 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Zebra TLP2824 plus - output issue

We have some from Computype with a product number of 1038224. There's really no other markings on these, other than the size.  We have also ordered wax ribbon from Amazon.  https://www.amazon.com/gp/product/B009YBO4W6/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

We have had no problems with either.

On Tue, Sep 12, 2017 at 11:25 AM, Josh Stompro <stomproj at exchange.larl.org<mailto:stomproj at exchange.larl.org>> wrote:
Hello Garry, do you use the wax ribbon or direct thermal?  Could you also tell me the product numbers of your supplies please.

Thanks

Josh Stompro - LARL IT Director

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org<mailto:open-ils-general-bounces at list.georgialibraries.org>] On Behalf Of Garry Collum
Sent: Tuesday, September 12, 2017 9:08 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Zebra TLP2824 plus - output issue

Hi Josh,

We have never had this problem.  We have 5 TLP2824 plus printers.  But our labels are 1 x 1.5

Garry

On Mon, Sep 11, 2017 at 3:48 PM, Josh Stompro <stomproj at exchange.larl.org<mailto:stomproj at exchange.larl.org>> wrote:
Hello, does anyone use the Zebra TLP2824 plus printer for your spine/pocket labels?  We have two of them and they have this odd behavior of shading the bottom 1/3 of the first label that gets printed, like the print head is pre-heating and transferring the ribbon when it first starts.

One of them has it very faintly, which we have just lived with, while the other has it worse off.  They were manufactured months apart, not from the same batch.

I just had the worse off one sent in for repair, and it was returned, and the repair sheet says that parts were replaced, but the same problem is there still.  The testing labels that they printed out and included with it also show the problem.

I’m just wondering if this is normal for this model… and if we should be looking at getting a different model printer?

We are using 5319 wax ribbon and Zebra labels Z-Select 4000T 2.25x1.25.

Thanks
Josh

Lake Agassiz Regional Library - Moorhead MN larl.org<http://larl.org>
Josh Stompro     | Office 218.233.3757 EXT-139
LARL IT Director | Cell 218.790.2110



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