[OPEN-ILS-GENERAL] Label Printer Context and spine labels

[Josh Stompro]

It looks like from looking the following file that there is an attempt to set printer_context = ‘label’ for spine label printing.

http://git.evergreen-ils.org/?p=Evergreen.git;a=blob;f=Open-ILS/xul/staff_client/server/cat/spine_labels.js#l592

I looked at another machine that has the same printer, running the same version of windows (7), and it also has something strange going on.  When I look at the label context defaults, it is set to a PDF generator/printer.  But when the print button is pressed, it does default to the correct printer.

It looks like it is maybe always printing to the xul default printer as specified by the print_printer user pref.  So it doesn’t look like the label context is actually used to me.

I also tried creating a new evergreen staff client profile on the machine, which had the same behavior as the original profile.

I think I’ll try updating the driver next to see if something is off there.

Josh Stompro - LARL IT Director

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Morgan, Michele
Sent: Thursday, October 05, 2017 11:21 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Label Printer Context and spine labels

Hi Josh,
I haven't looked at this in a while, but have run into at least one place where printers configured under the contexts weren't used. This Launchpad bug is one example:

https://bugs.launchpad.net/evergreen/+bug/1193405
I don't know if this is an issue with label printing. You could try going to about:config in the client and changing "print.printer" to point to your label printer to see if that's the issue. That's how we worked around the problem for the Simplified Pull List.
Hope this helps,
Michele

--
Michele M. Morgan, Technical Support Analyst
North of Boston Library Exchange, Danvers Massachusetts
mmorgan at noblenet.org<mailto:mmorgan at noblenet.org>


On Thu, Oct 5, 2017 at 10:58 AM, Josh Stompro <stomproj at exchange.larl.org<mailto:stomproj at exchange.larl.org>> wrote:
Hello, I’ve been having some problems setting up a spine label printer on one computer.

Even though I go into the workstation printer settings editor and set the correct printer as the default printer for the label context, whenever I press the print page button on the spine label preview and print page, it aways defaults to sending the print job to the windows default printer.  When I look at the config files in the client profile directory, it looks like the different printer contexts are setup correctly.  We are running eg 2.10.6 right now.

Has anyone run into this before?  I about ready to delete the client profile and try setting it up again, but I thought I would ask first.

Thanks
Josh

Lake Agassiz Regional Library - Moorhead MN larl.org<http://larl.org>
Josh Stompro     | Office 218.233.3757 EXT-139<tel:(218)%20233-3757>
LARL IT Director | Cell 218.790.2110<tel:(218)%20790-2110>


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