[OPEN-ILS-GENERAL] Reading History opt in on patron application

[Cerninakova Eva]

Hi,

I know it is a little bit out of the topic, but I have another question 
regarding patrons reading history:

We were asked by some libraries, whether it is possible in Evergreen to 
alert staff at checkout in cases when a patron had already borrowed the 
same book before. Such feature is available in most of the ILS that are 
used  in the Czech Republic  and patrons  (and librarians too) find it 
quite useful.

Is there such possibility in Evergreen? I don't think so, but I just want 
to be sure.

By the way, Czech libraries would also appreciate reading history opt in on 
 patron application ;-)

Eva



---

Mgr. Eva Cerniňáková
cernin at jabok.cz
Tel. +420 211 222 409

Knihovna Jabok
http:/knihovna.jabok.cz
Tel.  +420 211 222 410
Jabok - Vyšší odborná škola sociálně pedagogická a teologická
Salmovská 8, 120 00 Praha 2



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----------
Dne 18. října 2017 11:43:39 odpoledne Aubrey Area Library 
<aubreyarealibrary at gmail.com> napsal:

> Hey Josh,
>
> An interesting proposal. I think it would be a neat addition to to add to
> patron registration process.
>
> Like Terran, staff being able to view a patrons reading history would be
> better off as a togglable library setting. The fact that we can retrieve a
> patrons reading history is a somewhat guarded secret due to privacy
> concerns in our consortium.
>
> Thanks,
> Jordan Woodard
> Aubrey Area Library
>
> On Wed, Oct 18, 2017 at 1:44 PM, Josh Stompro <stomproj at exchange.larl.org>
> wrote:
>
>> Hello, we are running into the fact that many of our patrons that want to
>> make use of a reading history, don’t find out about it until long after
>> they sign up for an account. Many of these patrons are also non
>> computer/online catalog users, so there is no chance that they would ever
>> find the option to enable it themselves, and even if they knew about it,
>> they wouldn’t be able to set it themselves.  So they find out about it
>> after talking with staff, and then get mad when they find out that it will
>> only have their history starting at the point they sign up.  Since they
>> don’t use computers, they need staff to walk them through (do it for them)
>> logging into their account and finding the option, so it would be handy if
>> staff could just do it for them.
>>
>>
>>
>> We could set the library setting to default the checkout history to being
>> enabled, but we really don’t want to make that decision for everyone, and
>> then put the onus on them to figure out how to use the catalog to turn it
>> off.
>>
>>
>>
>> So we are considering adding an opt in checkbox to the patron application,
>> along with a user setting that staff can check, to allow staff to enable
>> the circ history at patron registration time.  The user setting being
>> checked or unchecked would trigger a nightly process that would
>> enable/disable the reading history for that account.
>>
>>
>>
>> In theory, this could result in a customer saying that they never signed
>> up for the feature, saying that staff did it on their own.  But since it is
>> already trivially easy for staff to log into the catalog as a customer, it
>> seems like that would already be a problem.  (staff know what the default
>> pin numbers are based on, or could just change the pin, a customer that
>> never uses the catalog would never know that the pin was changed)
>>
>>
>>
>> Has anyone else done this or something like this?  Is this a horrible idea?
>>
>>
>>
>> I think staff would also like to be able to access the patrons history
>> from their staff stations, which would make readers advisory easier.
>> “Which Louis L’Amour titles haven’t I read yet”.
>>
>>
>>
>> We have had problems in the past with patrons physically marking books
>> that they have read before, to make it easier for them to find the ones
>> they haven’t read.
>>
>>
>>
>> Josh
>>
>>
>>
>> Lake Agassiz Regional Library - Moorhead MN larl.org
>>
>> Josh Stompro     | Office 218.233.3757 EXT-139 <(218)%20233-3757>
>>
>> LARL IT Director | Cell 218.790.2110 <(218)%20790-2110>
>>
>>
>>
>
>
>
> --
>
> If you need further assistance, please contact the library at 940-365-9162
> or send a reply email.
> Thank You, The Library Staff
>
> 226 Countryside Dr., Aubrey, TX 76227
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