[OPEN-ILS-GENERAL] Electronic books not opening

[Kathy Lussier]

Hi Susan,

It sounds like Martha is sending you in the right direction for help on the
ezproxy issue, but as an added tip for getting help on this list, I would
highly recommend that you contact your sys admin to determine what exact
release of Evergreen you are on. The reason I asked the question was
because I was trying to ascertain if you already had the fix that opens
links in a new tab or if there was another unexpected issue you were
running into. There are big differences between 3.0 and 3.1, and, even
within each major release, each monthly maintenance release has been loaded
with bug fixes lately, especially ones that improve the web client. If we
know which specific release you are on, it makes it easier for us to help
you troubleshoot whatever issue you are encountering.

Thanks so much!
Kathy



-- 
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128klussier at masslnc.org


On Tue, Aug 14, 2018 at 11:17 AM, Oxford, Susan <soxford at ucn.ca> wrote:

> Thank you. I’m trying to contact my EzProxy guy now. Would anyone happen
> to have a correct url for an electronic book I could look at to see how
> it is built?
>
>
>
> Thanks,
>
>
>
> Susan
>
>
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> bounces at list.georgialibraries.org] * On Behalf Of *Martha Driscoll
> *Sent:* August 14, 2018 10:14 AM
> *To:* open-ils-general at list.georgialibraries.org
> *Subject:* Re: [OPEN-ILS-GENERAL] Electronic books not opening
>
>
>
> Hi Susan,
>
> That message is coming from your ezproxy.  It does not have a
> configuration for the resource in the 856.  Either that's a new database
> that your
>
> ezproxy does no know about or the URL in the 856 is incorrect.
>
>
>
> You should check with your ezproxy administrator.
>
>
>
>
>
> Martha Driscoll, Systems Manager
> North of Boston Library Exchange
> www.noblenet.org
>
>
>
>
>
> On Tue, Aug 14, 2018 at 11:06 AM Oxford, Susan <soxford at ucn.ca> wrote:
>
> Hi Kathy,
>
>
>
> We are using 3.something. It’s a new version for us. I hit Ctrl and Enter
> and here’s what I get:
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> bounces at list.georgialibraries.org] *On Behalf Of *Kathy Lussier
> *Sent:* August 14, 2018 10:02 AM
> *To:* Evergreen Discussion Group <open-ils-general at list.
> georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] Electronic books not opening
>
>
>
> Hi Susan,
>
>
>
> What version of Evergreen are you on and is this problem in the web client?
>
>
>
> There is a problem where the browser prevents you from opening links with
> http. You can open them by using CTRL-click to open the links in a new tab.
>
>
>
> A fix was added to the most recent maintenance releases so that those
> links now automatically open in a new tab - https://bugs.launchpad.net/
> evergreen/+bug/1777954.
>
>
>
> I hope this helps!
> Kathy
>
>
> --
>
> Kathy Lussier
>
> Project Coordinator
>
> Massachusetts Library Network Cooperative
>
> (508) 343-0128
>
> klussier at masslnc.org
>
>
>
> On Tue, Aug 14, 2018 at 10:49 AM, Oxford, Susan <soxford at ucn.ca> wrote:
>
> Hello,
>
>
>
> I think I’m noticing that electronic books with a 856 tag are not opening
> up. In fact, I think I’m noticing any 856 tag in any record is not opening.
> Has anyone else noticed this? Is there a solution?
>
>
>
> Thanks,
>
>
>
> Susan
>
>
>
>
>
> Susan Oxford, MLIS
>
> Campus Librarian
>
> University College of the North
>
> UCN Thompson Campus
>
> 55 UCN Dr.
>
> Thompson, MB, R8N 1L7
>
> 204-677-6408 x 2
>
> soxford at ucn.ca
>
>
>
>
>
>
>
>
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