[OPEN-ILS-GENERAL] Electronic books not opening

[Oxford, Susan]

Found it in the hamburger. 3.1.

Thanks,

Susan

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Kathy Lussier
Sent: August 14, 2018 10:34 AM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Electronic books not opening

A little birdie also just reminded me that you can find your Evergreen release in the web client by clicking on the About page from the hamburger menu in the upper right corner.

I hope this helps!
Kathy



--

Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128

klussier at masslnc.org<mailto:klussier at masslnc.org>

On Tue, Aug 14, 2018 at 11:24 AM, Kathy Lussier <klussier at masslnc.org<mailto:klussier at masslnc.org>> wrote:
Hi Susan,

It sounds like Martha is sending you in the right direction for help on the ezproxy issue, but as an added tip for getting help on this list, I would highly recommend that you contact your sys admin to determine what exact release of Evergreen you are on. The reason I asked the question was because I was trying to ascertain if you already had the fix that opens links in a new tab or if there was another unexpected issue you were running into. There are big differences between 3.0 and 3.1, and, even within each major release, each monthly maintenance release has been loaded with bug fixes lately, especially ones that improve the web client. If we know which specific release you are on, it makes it easier for us to help you troubleshoot whatever issue you are encountering.

Thanks so much!
Kathy




--

Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128

klussier at masslnc.org<mailto:klussier at masslnc.org>

On Tue, Aug 14, 2018 at 11:17 AM, Oxford, Susan <soxford at ucn.ca<mailto:soxford at ucn.ca>> wrote:
Thank you. I’m trying to contact my EzProxy guy now. Would anyone happen to have a correct url for an electronic book I could look at to see how it is built?

Thanks,

Susan


From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org<mailto:open-ils-general-bounces at list.georgialibraries.org>] On Behalf Of Martha Driscoll
Sent: August 14, 2018 10:14 AM
To: open-ils-general at list.georgialibraries.org<mailto:open-ils-general at list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Electronic books not opening

Hi Susan,
That message is coming from your ezproxy.  It does not have a configuration for the resource in the 856.  Either that's a new database that your
ezproxy does no know about or the URL in the 856 is incorrect.

You should check with your ezproxy administrator.


Martha Driscoll, Systems Manager
North of Boston Library Exchange
www.noblenet.org<http://www.noblenet.org>


On Tue, Aug 14, 2018 at 11:06 AM Oxford, Susan <soxford at ucn.ca<mailto:soxford at ucn.ca>> wrote:
Hi Kathy,

We are using 3.something. It’s a new version for us. I hit Ctrl and Enter and here’s what I get:

From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org<mailto:open-ils-general-bounces at list.georgialibraries.org>] On Behalf Of Kathy Lussier
Sent: August 14, 2018 10:02 AM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org<mailto:open-ils-general at list.georgialibraries.org>>
Subject: Re: [OPEN-ILS-GENERAL] Electronic books not opening

Hi Susan,

What version of Evergreen are you on and is this problem in the web client?

There is a problem where the browser prevents you from opening links with http. You can open them by using CTRL-click to open the links in a new tab.

A fix was added to the most recent maintenance releases so that those links now automatically open in a new tab - https://bugs.launchpad.net/evergreen/+bug/1777954.

I hope this helps!
Kathy


--

Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128

klussier at masslnc.org<mailto:klussier at masslnc.org>

On Tue, Aug 14, 2018 at 10:49 AM, Oxford, Susan <soxford at ucn.ca<mailto:soxford at ucn.ca>> wrote:
Hello,

I think I’m noticing that electronic books with a 856 tag are not opening up. In fact, I think I’m noticing any 856 tag in any record is not opening. Has anyone else noticed this? Is there a solution?

Thanks,

Susan


Susan Oxford, MLIS
Campus Librarian
University College of the North
UCN Thompson Campus
55 UCN Dr.
Thompson, MB, R8N 1L7
204-677-6408 x 2
soxford at ucn.ca<mailto:soxford at ucn.ca>





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