[OPEN-ILS-GENERAL] Billing notices?

[Ruth Frasur]

Our overdue notices, when we charged fines, included the amount due.  In my
mind, this functions as both a notice and bill.  It also includes the price
of the item (I'm sure you know) in case it needs to be replaced.

It seems like double duty to create something else within the ILS that is
accomplished by the print notifications.

On Mar 13, 2018 9:59 AM, "Walz, Jennifer" <jlwalz at asbury.edu> wrote:

> All –
>
>
>
> So far I have received no response from anyone regarding billings.    Are
> you telling me that NO LIBRARY out in Evergreen land ever sends out a bill
> to their patrons?
>
>
>
>   Surely this is not true.    And then, if you DO send out a notice, what
> form does it take and how do you do it from Evergreen?     What is the
> trigger?   What is the notice language like?   What is the frequency?
> WHEN does it escalate to a collections agency?     How do you handle that
> with a notification?
>
>
>
> I have had at least 2 other people contact me to ask how this is done.
> Surely there is a need for this out there.
>
>
>
> Can anyone help?
>
>
>
> Thanks!
>
>
>
> Jennifer
>
> --------------------------------------------------
> Jennifer Walz, MLS - Head of Research & Distance Services
> Kinlaw Library -  *Asbury University*
> One Macklem Drive, Wilmore, KY 40390
> 859-858-3511 ext. 2269 <(859)%20858-3511>
> jlwalz at asbury.edu
>
>
>
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