[OPEN-ILS-GENERAL] discouraged

Mon Mar 19 17:03:19 EDT 2018

This is what I see in the copy editor. I scanned three items. Highlighted
all three then chose to Edit Items. One is shown here and all three are
along the top of the page (volumes). How do I change the shelving location
for all three at once?

Diane Disbro
Branch Manager/Circulation Coordinator
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO     63084
(636) 583-3224

On Mon, Mar 19, 2018 at 11:56 AM, Janet Schrader <jschrader at cwmars.org>
wrote:

> Diane,
>
> I have been able to edit multiple items at the same time on our training
> server using 3.0. The copy record edit screen no longer shows all the
> barcodes and attributes for each item like in xul. These show on the left
> side under the working copies tab. This display is small and cutoff so you
> may not see all the barcodes but the multiple edits are working for me.
>
>
>
> Janet
>
>
>
> Janet Schrader
>
> Bibliographic Services Supervisor | CW MARS
>
> 67 Millbrook Street, Suite 201, Worcester, MA 01606
> <https://maps.google.com/?q=67+Millbrook+Street,+Suite+201,+Worcester,+MA+01606&entry=gmail&source=g>
>
> P: 508-755-3323 x 325 <(508)%20755-3323> | F: 508-757-7801
> <(508)%20757-7801>
>
> ------------------------------
>
> jschrader at cwmars.org  ||  http;//cwmars.org <http://www.cwmars.org/>
>
>
> On Mon, Mar 19, 2018 at 11:45 AM, scott.thomas at sparkpa.org <
> scott.thomas at sparkpa.org> wrote:
>
>> Hi Diane,
>>
>>    Thank you for sharing these. Please see my comments below.
>>
>>
>>
>> Scott
>>
>>
>>
>> *From:* Open-ils-general [mailto:open-ils-general-bounc
>> es at list.georgialibraries.org] *On Behalf Of *Diane Disbro
>> *Sent:* Monday, March 19, 2018 11:10 AM
>> *To:* Evergreen Discussion Group <open-ils-general at list.georgia
>> libraries.org>
>> *Cc:* megan maurer <mmaurer at scenicregional.org>; Steven Campbell <
>> swcampbell at scenicregional.org>
>> *Subject:* Re: [OPEN-ILS-GENERAL] discouraged
>>
>>
>>
>> Good morning -
>>
>>
>>
>> I appreciate hearing from several communities members their frustrations
>> and suggestions for using the web client.
>>
>>
>>
>> Showstoppers for me are:
>>
>>    - The inability to edit item attributes in the copy editor of more
>>    than one item at a time. This one sounds bad. We have not had it
>>    reported to us yet. I can’t find it in Launchpad (but I always have trouble
>>    finding bugs in Launchpad). Can someone else find it?
>>    - Losing settings and workstation registration after clearing the
>>    browser cache or restarting the computer. In Chrome, I was not able
>>    to replicate this by going into Clear Browsing Data and selecting Clear
>>    Cached Images and File, but I was able to replicate it by selecting Clear
>>    Cookies and Other Site Data. We rarely ask our libraries to clear cookies
>>    which is why this hasn’t been a problem for us. I am not sure why a
>>    computer restart would reset it unless the PC has Deep Freeze or some type
>>    of configuration that clears cookies upon reboot.
>>    - The frequent need to clear the browser cache because of system
>>    freeze.  Unlike with XUL where it happened all the time, we rarely
>>    experience system freezes with the Web Client and, if we did, the advice
>>    would be to simply close and re-open the browser. Sometimes we do need to
>>    ask libraries to clear the cache when a bug fix has been applied, but, in
>>    our experience, it does not remove the Web Client settings.
>>    - Several functions require being applied twice before the the
>>    function is performed. Can you give us specific examples?
>>    - Dymo printers aren't compatible with the web client. Are these for
>>    printing spine labels?
>>
>> I chose the top five from my list of thirty-six.
>>
>>
>>
>> Thank you.
>>
>>
>> Diane Disbro
>>
>> Branch Manager/Circulation Coordinator
>>
>> Union Branch
>>
>> Scenic Regional Library
>>
>> 308 Hawthorne Drive
>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084&entry=gmail&source=g>
>>
>> Union, MO
>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084&entry=gmail&source=g>
>>
>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++%C2%A0+%C2%A0++63084&entry=gmail&source=g>
>> 63084
>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084&entry=gmail&source=g>
>>
>> (636) 583-3224
>>
>>
>>
>> On Fri, Mar 16, 2018 at 3:08 PM, Kathy Lussier <klussier at masslnc.org>
>> wrote:
>>
>> Hi Diane,
>>
>> I'm sorry to hear your frustration, but I can also empathize. While
>> working on a recent project to sponsor more bug fixes for the web client, I
>> also got discouraged as new bugs were reported, particularly when they were
>> ones that would have made our priority list if we had known about them at
>> the time we were selecting bugs to fix. To keep myself from getting
>> discouraged, I found it helped to keep some things in mind.
>>
>> - Despite the current open bugs, the web client has come a long way just
>> in the past year. Setting aside the addition of serials and offline, there
>> has been a lot of bug fixing  over the last months. In many cases, the
>> fixes have been for what I consider to be showstopper bugs. I continued to
>> see this work even today  as I was going through my bug mail. It might be
>> useful for the community to track statistics of how many web client bugs
>> are getting fixed on a monthly basis to help us see the progress that's
>> been done. Looking at the 3.0 point release notes is also a good way to see
>> how much work has been done.
>>
>> - There were many people, including myself, who spent a lot of time
>> testing the web client when the code was initially written, but, no matter
>> how much testing was done, we knew that there are just some bugs that just
>> won't be found until people start using it in production. This isn't unique
>> to Evergreen or open-source software, but is something I've seen when using
>> proprietary software as well. We tried to catch some of these bugs by
>> having 2.12 available for trial use in production, but I don't think most
>> sites really started using the web client heavily  until 3.0, which was
>> just released in October. I would say the flurry of bug reporting since
>> that time is an expected part of the process of eventually getting to a
>> more stable web client. This is also why we are keeping the xul client
>> around through the 3.1 release, because we knew it would take time to get
>> the web client to where it needs to be for all Evergreen users to move to
>> it.
>>
>> I still remember the early days of the Template Toolkit catalog. I was
>> equally discouraged about bugs and missing features, but as more sites
>> started using it, they made sure features important to them were fixed or
>> added, and we now have a stable and feature rich public catalog.
>>
>> - I'm worried about stating this the wrong way, but we also have to
>> remember the number of bugs we've learned to live with under the xul
>> client. I'm not saying we should just learn to live with the web client
>> bugs, but they certainly are more noticeable now because they are new.
>> There are also several xul client bugs we were able to close out because
>> they were fixed in the web client. The important thing is that the bugs are
>> open and known. Evergreen sites can see where the problems are and
>> ultimately choose to focus on addressing the ones most important to them.
>>
>> Having said all of this, I do think it's important that if there are
>> showstopper bugs in the web client (not annoyances, but things that really
>> prevent you from using the web client), we need to identify those to
>> increase the likelihood that they will be fixed ahead of other bugs. For
>> example, one of the groups I work with recently set the bug priority to
>> High for a handful of bugs they considered to be showstoppers. Back in the
>> Template Toolkit days, there was a tag we used in Launchpad that identified
>> bugs we thought should be fixed before removing the old catalog from
>> Evergreen. Maybe we could consider doing something similar for the web
>> client.
>>
>> Kathy
>>
>>
>>
>>
>>
>> On 03/16/2018 03:27 PM, Diane Disbro wrote:
>>
>> Good afternoon -
>>
>>
>>
>> I volunteered to keep track of Webby problems for the Missouri Evergreen
>> circulation committee. I am pretty discouraged. My library began using
>> Webby in December but there were so many frustrations that we stopped after
>> about a month. My spreadsheet of problems now has thirty-five issue on it.
>> Every time a new bug report is sent out my heart sinks.
>>
>>  Diane Disbro
>>
>> Branch Manager/Circulation Coordinator
>>
>> Union Branch
>>
>> Scenic Regional Library
>>
>> 308 Hawthorne Drive
>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+++++++++++++++++++++++++Union,+MO+%C2%A0+%C2%A0+63084&entry=gmail&source=g>
>>
>> Union, MO     63084
>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+++++++++++++++++++++++++Union,+MO+%C2%A0+%C2%A0+63084&entry=gmail&source=g>
>>
>> (636) 583-3224
>>
>>
>>
>> --
>>
>> Kathy Lussier
>>
>> Project Coordinator
>>
>> Massachusetts Library Network Cooperative
>>
>> (508) 343-0128
>>
>> klussier at masslnc.org
>>
>> Twitter: http://www.twitter.com/kmlussier
>>
>>
>>
>
>
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