[OPEN-ILS-GENERAL] discouraged

Mon Mar 19 17:34:16 EDT 2018

Diane,

There is a bug fix for the problem you are having. It looks like it hasn't
been applied -- see https://bugs.launchpad.net/evergreen/+bug/1691861. Once
that bug fix is applied, you should be able to edit in batch from item
status.

Elaine

J. Elaine Hardy
PINES & Collaborative Projects Manager
Georgia Public Library Service/PINES
1800 Century Place, Ste. 150
Atlanta, GA 30045

404.235.7128 Office
404.548.4241 Cell
404.235.7201 FAX

On Mon, Mar 19, 2018 at 5:21 PM, Janet Schrader <jschrader at cwmars.org>
wrote:

> Diane,
>
> Scan the 3 barcodes into Item Status. Select all three items and then
> select edit "Items" from the actions menu.
>
>
> You then get this where you can change the shelving location. It will
> change it for the three items on the left. Those are the working copies.
>
>
> When I select edit "volumes" it opens only the volumes but they're grayed
> out. If I select "Volumes and items" I get both call numbers and the item
> editor screen (like the one above). I do not get a tab for each item. We
> are on 3.0.3
>
>
>
> J
> anet
>
>
>
> On Mon, Mar 19, 2018 at 5:03 PM, Diane Disbro <ddisbro at scenicregional.org>
> wrote:
>
>> This is what I see in the copy editor. I scanned three items. Highlighted
>> all three then chose to Edit Items. One is shown here and all three are
>> along the top of the page (volumes). How do I change the shelving location
>> for all three at once?
>>
>>
>>
>>
>>
>> Diane Disbro
>> Branch Manager/Circulation Coordinator
>> Union Branch
>> Scenic Regional Library
>> 308 Hawthorne Drive
>> <https://maps.google.com/?q=308+Hawthorne+Drive+Union,+MO+%C2%A0+%C2%A0+63084&entry=gmail&source=g>
>> Union, MO     63084
>> <https://maps.google.com/?q=308+Hawthorne+Drive+Union,+MO+%C2%A0+%C2%A0+63084&entry=gmail&source=g>
>> (636) 583-3224
>>
>> On Mon, Mar 19, 2018 at 11:56 AM, Janet Schrader <jschrader at cwmars.org>
>> wrote:
>>
>>> Diane,
>>>
>>> I have been able to edit multiple items at the same time on our training
>>> server using 3.0. The copy record edit screen no longer shows all the
>>> barcodes and attributes for each item like in xul. These show on the left
>>> side under the working copies tab. This display is small and cutoff so you
>>> may not see all the barcodes but the multiple edits are working for me.
>>>
>>>
>>>
>>> Janet
>>>
>>>
>>>
>>> Janet Schrader
>>>
>>> Bibliographic Services Supervisor | CW MARS
>>>
>>> 67 Millbrook Street, Suite 201, Worcester, MA 01606
>>> <https://maps.google.com/?q=67+Millbrook+Street,+Suite+201,+Worcester,+MA+01606&entry=gmail&source=g>
>>>
>>> P: 508-755-3323 x 325 <(508)%20755-3323> | F: 508-757-7801
>>> <(508)%20757-7801>
>>>
>>> ------------------------------
>>>
>>> jschrader at cwmars.org  ||  http;//cwmars.org <http://www.cwmars.org/>
>>>
>>>
>>> On Mon, Mar 19, 2018 at 11:45 AM, scott.thomas at sparkpa.org <
>>> scott.thomas at sparkpa.org> wrote:
>>>
>>>> Hi Diane,
>>>>
>>>>    Thank you for sharing these. Please see my comments below.
>>>>
>>>>
>>>>
>>>> Scott
>>>>
>>>>
>>>>
>>>> *From:* Open-ils-general [mailto:open-ils-general-bounc
>>>> es at list.georgialibraries.org] *On Behalf Of *Diane Disbro
>>>> *Sent:* Monday, March 19, 2018 11:10 AM
>>>> *To:* Evergreen Discussion Group <open-ils-general at list.georgia
>>>> libraries.org>
>>>> *Cc:* megan maurer <mmaurer at scenicregional.org>; Steven Campbell <
>>>> swcampbell at scenicregional.org>
>>>> *Subject:* Re: [OPEN-ILS-GENERAL] discouraged
>>>>
>>>>
>>>>
>>>> Good morning -
>>>>
>>>>
>>>>
>>>> I appreciate hearing from several communities members their
>>>> frustrations and suggestions for using the web client.
>>>>
>>>>
>>>>
>>>> Showstoppers for me are:
>>>>
>>>>    - The inability to edit item attributes in the copy editor of more
>>>>    than one item at a time. This one sounds bad. We have not had it
>>>>    reported to us yet. I can’t find it in Launchpad (but I always have trouble
>>>>    finding bugs in Launchpad). Can someone else find it?
>>>>    - Losing settings and workstation registration after clearing the
>>>>    browser cache or restarting the computer. In Chrome, I was not able
>>>>    to replicate this by going into Clear Browsing Data and selecting Clear
>>>>    Cached Images and File, but I was able to replicate it by selecting Clear
>>>>    Cookies and Other Site Data. We rarely ask our libraries to clear cookies
>>>>    which is why this hasn’t been a problem for us. I am not sure why a
>>>>    computer restart would reset it unless the PC has Deep Freeze or some type
>>>>    of configuration that clears cookies upon reboot.
>>>>    - The frequent need to clear the browser cache because of system
>>>>    freeze.  Unlike with XUL where it happened all the time, we rarely
>>>>    experience system freezes with the Web Client and, if we did, the advice
>>>>    would be to simply close and re-open the browser. Sometimes we do need to
>>>>    ask libraries to clear the cache when a bug fix has been applied, but, in
>>>>    our experience, it does not remove the Web Client settings.
>>>>    - Several functions require being applied twice before the the
>>>>    function is performed. Can you give us specific examples?
>>>>    - Dymo printers aren't compatible with the web client. Are these
>>>>    for printing spine labels?
>>>>
>>>> I chose the top five from my list of thirty-six.
>>>>
>>>>
>>>>
>>>> Thank you.
>>>>
>>>>
>>>> Diane Disbro
>>>>
>>>> Branch Manager/Circulation Coordinator
>>>>
>>>> Union Branch
>>>>
>>>> Scenic Regional Library
>>>>
>>>> 308 Hawthorne Drive
>>>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084&entry=gmail&source=g>
>>>>
>>>> Union, MO
>>>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084&entry=gmail&source=g>
>>>>
>>>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++%C2%A0+%C2%A0++63084&entry=gmail&source=g>
>>>> 63084
>>>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+%0D%0A+%0D%0A+Union,+MO++63084&entry=gmail&source=g>
>>>>
>>>> (636) 583-3224
>>>>
>>>>
>>>>
>>>> On Fri, Mar 16, 2018 at 3:08 PM, Kathy Lussier <klussier at masslnc.org>
>>>> wrote:
>>>>
>>>> Hi Diane,
>>>>
>>>> I'm sorry to hear your frustration, but I can also empathize. While
>>>> working on a recent project to sponsor more bug fixes for the web client, I
>>>> also got discouraged as new bugs were reported, particularly when they were
>>>> ones that would have made our priority list if we had known about them at
>>>> the time we were selecting bugs to fix. To keep myself from getting
>>>> discouraged, I found it helped to keep some things in mind.
>>>>
>>>> - Despite the current open bugs, the web client has come a long way
>>>> just in the past year. Setting aside the addition of serials and offline,
>>>> there has been a lot of bug fixing  over the last months. In many cases,
>>>> the fixes have been for what I consider to be showstopper bugs. I continued
>>>> to see this work even today  as I was going through my bug mail. It might
>>>> be useful for the community to track statistics of how many web client bugs
>>>> are getting fixed on a monthly basis to help us see the progress that's
>>>> been done. Looking at the 3.0 point release notes is also a good way to see
>>>> how much work has been done.
>>>>
>>>> - There were many people, including myself, who spent a lot of time
>>>> testing the web client when the code was initially written, but, no matter
>>>> how much testing was done, we knew that there are just some bugs that just
>>>> won't be found until people start using it in production. This isn't unique
>>>> to Evergreen or open-source software, but is something I've seen when using
>>>> proprietary software as well. We tried to catch some of these bugs by
>>>> having 2.12 available for trial use in production, but I don't think most
>>>> sites really started using the web client heavily  until 3.0, which was
>>>> just released in October. I would say the flurry of bug reporting since
>>>> that time is an expected part of the process of eventually getting to a
>>>> more stable web client. This is also why we are keeping the xul client
>>>> around through the 3.1 release, because we knew it would take time to get
>>>> the web client to where it needs to be for all Evergreen users to move to
>>>> it.
>>>>
>>>> I still remember the early days of the Template Toolkit catalog. I was
>>>> equally discouraged about bugs and missing features, but as more sites
>>>> started using it, they made sure features important to them were fixed or
>>>> added, and we now have a stable and feature rich public catalog.
>>>>
>>>> - I'm worried about stating this the wrong way, but we also have to
>>>> remember the number of bugs we've learned to live with under the xul
>>>> client. I'm not saying we should just learn to live with the web client
>>>> bugs, but they certainly are more noticeable now because they are new.
>>>> There are also several xul client bugs we were able to close out because
>>>> they were fixed in the web client. The important thing is that the bugs are
>>>> open and known. Evergreen sites can see where the problems are and
>>>> ultimately choose to focus on addressing the ones most important to them.
>>>>
>>>> Having said all of this, I do think it's important that if there are
>>>> showstopper bugs in the web client (not annoyances, but things that really
>>>> prevent you from using the web client), we need to identify those to
>>>> increase the likelihood that they will be fixed ahead of other bugs. For
>>>> example, one of the groups I work with recently set the bug priority to
>>>> High for a handful of bugs they considered to be showstoppers. Back in the
>>>> Template Toolkit days, there was a tag we used in Launchpad that identified
>>>> bugs we thought should be fixed before removing the old catalog from
>>>> Evergreen. Maybe we could consider doing something similar for the web
>>>> client.
>>>>
>>>> Kathy
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On 03/16/2018 03:27 PM, Diane Disbro wrote:
>>>>
>>>> Good afternoon -
>>>>
>>>>
>>>>
>>>> I volunteered to keep track of Webby problems for the Missouri
>>>> Evergreen circulation committee. I am pretty discouraged. My library began
>>>> using Webby in December but there were so many frustrations that we stopped
>>>> after about a month. My spreadsheet of problems now has thirty-five issue
>>>> on it. Every time a new bug report is sent out my heart sinks.
>>>>
>>>>  Diane Disbro
>>>>
>>>> Branch Manager/Circulation Coordinator
>>>>
>>>> Union Branch
>>>>
>>>> Scenic Regional Library
>>>>
>>>> 308 Hawthorne Drive
>>>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+++++++++++++++++++++++++Union,+MO+%C2%A0+%C2%A0+63084&entry=gmail&source=g>
>>>>
>>>> Union, MO     63084
>>>> <https://maps.google.com/?q=308+Hawthorne+Drive+%0D%0A+++++++++++++++++++++++++Union,+MO+%C2%A0+%C2%A0+63084&entry=gmail&source=g>
>>>>
>>>> (636) 583-3224
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Kathy Lussier
>>>>
>>>> Project Coordinator
>>>>
>>>> Massachusetts Library Network Cooperative
>>>>
>>>> (508) 343-0128
>>>>
>>>> klussier at masslnc.org
>>>>
>>>> Twitter: http://www.twitter.com/kmlussier
>>>>
>>>>
>>>>
>>>
>>>
>>
>
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