[OPEN-ILS-GENERAL] discouraged

[scott.thomas at sparkpa.org]

Hi Diane,
   I agree completely. I only use IRC to attend the Evergreen Oversight Board Meeting because that is the venue of choice for those meetings. Otherwise, I avoid it. I find it to be difficult to use, and it seems to lean more towards the programmer side of things. Launchpad, while a great tool, is similarly geared for the programming community.
   For library-speak, this list seems to be the best place. Now that we know there is an audience who wants to discuss Web Client issues in library-speak, our consortium will share more of its discoveries and issues here.

Scott



From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Diane Disbro
Sent: Monday, March 19, 2018 9:43 PM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] discouraged

Absolutely. If I only complained at my library and never sent a help desk ticket to the IT department, it would be my own fault if nothing got fixed.

There are, however, two sets of people working with Evergreen. The programmers and the end users. And we speak two different languages. I have looked at the IRC and it is programmer-speak, not library-speak.  I would like more communication with end users in library-speak.

Thanks for listening.

Diane Disbro
Branch Manager/Circulation Coordinator
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO     63084
(636) 583-3224

On Mon, Mar 19, 2018 at 11:41 AM, Jason Stephenson <jason at sigio.com<mailto:jason at sigio.com>> wrote:
On 03/19/2018 11:55 AM, scott.thomas at sparkpa.org<mailto:scott.thomas at sparkpa.org> wrote:
> Jason,
>    I agree Launchpad is a great tool, but I, for one, would like to see more discussion about bugs and Webby issues on this list. I often have trouble finding bugs in Launchpad so I feel sheepish about creating new ones there without first discussing it with others with more expertise, and this seems like a good place to do that.

And I am not trying to stop people from discussing bugs on this or any
other list. I think that's fine, too.

It's just that Launchpad is the official record of the known bugs and
feature requests, so if it is not on Launchpad, it is not on the RADAR.

I hear that IRC is also a good place to discuss bugs or other issues. :)

>
> Scott

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