[OPEN-ILS-GENERAL] Evergreen log in problems

[Oxford, Susan]

Hi,

I am a Post-Sec Local System Administrator. Can I do this? If so, what do I do?

And, they shouldn't be clearing their cookies? 

Thanks,

Susan


-----Original Message-----
From: Open-ils-general [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Jennifer Pringle
Sent: November 15, 2018 2:50 PM
To: Evergreen Discussion Group <open-ils-general at list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Evergreen log in problems

Hello Susan,

Your workstations have likely lost their registration due to cookies being cleared in Chrome. You'll need to contact the administrators at your library or contact BC Libraries Cooperative (as you're a Sitka
library) for further assistance.

Jennifer

Quoting "Oxford, Susan" <soxford at ucn.ca>:

> Hello,
>
> My two staff at the front are having problems signing into evergreen 
> the past two days. The are at the circulation desk and each have their 
> own computers. This is the error message they receive. Any ideas what 
> is wrong or how to fix it?
>
> Thanks,
>
> Susan
>
>
> [cid:image001.png at 01D47CED.244E9490]


--
Jennifer Pringle
Co-op Support
BC Libraries Cooperative
Tel: 1-888-848-9250
Email:jennifer.pringle at bc.libraries.coop
Website: http://bc.libraries.coop