[OPEN-ILS-GENERAL] Overdue Fines Issue

[Morgan, Michele]

Jon,

Have you confirmed that the circulation policies for the transactions in
question are set to accrue fines?

For the transactions in question the action.circulation.recurring_fine
field should have a value greater than zero. If it does not, check the
circulation policies.

Hope this helps,
Michele
--
Michele M. Morgan, Technical Support Analyst
North of Boston Library Exchange, Danvers Massachusetts
mmorgan at noblenet.org



On Thu, Mar 28, 2019 at 1:34 PM JonGeorg SageLibrary <
jongeorg.sagelibrary at gmail.com> wrote:

> I'm trying to isolate an issue with our overdue fines not working. It
> seems sporadic. There are no errors in the syslog, and the cron job is
> running every 25 minutes without errors. Some libraries are reporting the
> fines not accruing, but it seems hit and miss. I've restarted postgreSQL on
> the database server a couple of times in the past couple of weeks due to
> high CPU load, and did install Ubuntu 16.04 updates/security patches but
> none of that should have affected anything. I even reviewed the screen
> capture of the session where I installed updates and didn't see anything
> unusual. We are running Evergreen 3.1.7 although we're going to upgrade to
> 3.1.10 on the 10th.
>
> Does anyone have suggestions on additional things to check?
> -Jon
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20190401/1f674960/attachment.html>