[OPEN-ILS-GENERAL] Overdue Fines Issue

Morgan, Michele mmorgan at noblenet.org
Mon Apr 1 12:22:04 EDT 2019


Have you confirmed that the circulation policies for the transactions in
question are set to accrue fines?

For the transactions in question the action.circulation.recurring_fine
field should have a value greater than zero. If it does not, check the
circulation policies.

Hope this helps,
Michele M. Morgan, Technical Support Analyst
North of Boston Library Exchange, Danvers Massachusetts
mmorgan at noblenet.org

On Thu, Mar 28, 2019 at 1:34 PM JonGeorg SageLibrary <
jongeorg.sagelibrary at gmail.com> wrote:

> I'm trying to isolate an issue with our overdue fines not working. It
> seems sporadic. There are no errors in the syslog, and the cron job is
> running every 25 minutes without errors. Some libraries are reporting the
> fines not accruing, but it seems hit and miss. I've restarted postgreSQL on
> the database server a couple of times in the past couple of weeks due to
> high CPU load, and did install Ubuntu 16.04 updates/security patches but
> none of that should have affected anything. I even reviewed the screen
> capture of the session where I installed updates and didn't see anything
> unusual. We are running Evergreen 3.1.7 although we're going to upgrade to
> 3.1.10 on the 10th.
> Does anyone have suggestions on additional things to check?
> -Jon
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