[OPEN-ILS-GENERAL] Special circulations problem

[Terran McCanna]

In my testing, this patch fixed the problem:
https://bugs.launchpad.net/evergreen/+bug/1781274

(However it hasn't been committed to core code yet.)



Terran McCanna, PINES Program Manager
------------------------------

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On Thu, Jan 30, 2020 at 10:15 AM Chris Owens <cowens at blanlibrary.org> wrote:

> Thank you all for the suggestions. Adding a penny to the bill and paying
> it did indeed take it off the Special Circulations list.
>
> Chris
>
> Chris Owens
>
> Director
>
> Blanchester Public Library
>
> 110 N. Broadway
>
> Blanchester, OH 45107
>
> 937-783-3585
>
> 937-783-2910 (fax)
>
> cowens at blanlibrary.org
>
>
>
>
> On 1/30/2020 9:15 AM, Dawn Dale wrote:
>
> Hi Chris,
>
> This has happened in PINES when the bill does not close properly.  It has
> been reported as a bug and I believe it has been fixed for later versions.
>
> What I did was go in and add a penny to the bill and then pay the penny to
> force the bill to close.
>
> I hope this helps.
>
> Thanks,
>
>
> Dawn Dale, PINES Services Specialist - Circulation
>
> Georgia Public Library Service | University System of Georgia
>
> 2872 Woodcock Boulevard, Suite 250, Atlanta, GA 30341
>
> tel: 404.291-2800 | ddale at georgialibraries.org
>
> <https://www.facebook.com/georgialibraries>
> <https://www.twitter.com/georgialibs>
>
> Join our email list <http://georgialibraries.org/subscription/> for
> stories of Georgia libraries making an impact in our communities.
>
>
>
>
>
>
> On Thu, Jan 30, 2020 at 7:52 AM Frasur, Ruth <RFrasur at library.in.gov>
> wrote:
>
>> In 3.2, there is no actions menu in the other/special circulations menu.
>> This is generally where the non-cataloged items show up.  I’m not sure if
>> this is a feature or bug.  (I feel like that should be a trivia category)
>>
>>
>>
>> Ruth Frasur
>>
>> *Evergreen Development and Support Administrator*
>>
>> Indiana State Library
>>
>> 140 N. Senate Ave.
>>
>> Indianapolis, IN 46204
>>
>> (317) 460-7556
>>
>>
>>
>> *From:* Open-ils-general [mailto:
>> open-ils-general-bounces at list.georgialibraries.org] *On Behalf Of *Diane
>> Disbro
>> *Sent:* Wednesday, January 29, 2020 8:33 PM
>> *To:* Evergreen Discussion Group <
>> open-ils-general at list.georgialibraries.org>
>> *Subject:* Re: [OPEN-ILS-GENERAL] Special circulations problem
>>
>>
>>
>> **** This is an EXTERNAL email. Exercise caution. DO NOT open attachments
>> or click links from unknown senders or unexpected email. ****
>> ------------------------------
>>
>> Hi -
>>
>>
>>
>> You tried Check In from the Actions menu?
>>
>>
>> Diane Disbro
>>
>> Pronouns: she/her
>>
>> Branch Manager/Circulation Coordinator
>>
>> Union Branch
>>
>> Scenic Regional Library
>>
>> 251 Union Plaza Drive
>>
>> Union, MO     63084
>>
>> (636) 583-3224
>>
>> ddisbro at scenicregional.org
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> On Wed, Jan 29, 2020 at 5:37 PM Chris Owens <cowens at blanlibrary.org>
>> wrote:
>>
>> Would anyone happen to know how to clear an item out of the Other/Special
>> Circulations category on a patron's account (version 3.3)? The item has no
>> bills attached that I can see and has been circulating among other patrons,
>> but I cannot figure out a way to delete it from this patron's account.
>>
>> Thanks,
>> Chris
>>
>> --
>>
>> Chris Owens
>>
>> Director
>>
>> Blanchester Public Library
>>
>> 110 N. Broadway
>>
>> Blanchester, OH 45107
>>
>> 937-783-3585
>>
>> 937-783-2910 (fax)
>>
>> cowens at blanlibrary.org
>>
>>
>>
>>
>>
>>
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