[OPEN-ILS-GENERAL] Conditional hold notification messages

[Morgan, Michele]

Hi Beth,

We have done this for overdue notices but not hold pickup notices. The
setup should be similar, though.

For hold notices, we have done what Terran suggests, cloning the action
trigger so there is one for each library. We did this mostly because
libraries have different start dates for services. One thing to know if you
clone email triggers, they need to have the check_email_notify parameter,
which doesn't get copied automatically when cloning.

Here is an example of conditional logic for our overdue notices from a
presentation I did at the Evergreen Online Conference:

[%- IF target.0.circ_lib.parent_ou.id == 58 -%]

The following item(s) are fourteen days overdue. Please return the item
below as soon as possible. If you have any questions or concerns about the
overdue material do not hesitate to contact the library directly. Thank
you!

Follow us on Facebook, Twitter, or sign up for RPL News email alerts.
[%- ELSIF target.0.circ_lib.parent_ou.id == 67 -%]

Our records show that the following items are overdue. Please call for
renewal or return as soon as possible.
[%- ELSE -%]

Our records indicate the following items are 14 days overdue. Please return
them as soon as possible. Please call the library if you have any questions
about this notice.  Thank you.

[%- END -%]

I haven't tested this, but for hold notices, I think the IF would need to
be  [%- IF hold.pickup_lib == <org unit id> -%]

If you are interested, here is the link to the full presentation from the
2020 online conference:

https://www.youtube.com/watch?v=7ptdKkeGuBU&list=PLsktT5b82paWzb6R_C_0pJ4pf_eo9xOGJ&index=17&t=0s


Hope this is helpful,
Michele

--
Michele M. Morgan, Technical Support Analyst
North of Boston Library Exchange, Danvers Massachusetts
mmorgan at noblenet.org



On Fri, Jul 10, 2020 at 3:01 PM Terran McCanna <
tmccanna at georgialibraries.org> wrote:

> I haven't tried this, but it looks like the easiest thing to do would be
> to clone your existing one and change the owning library to the branch you
> wish to have the alternate text for.
>
> However, if you want to do an IF statement, you should be able to do that
> too. I don't have an example based on library ID, but I have one I did
> based on permission group ID here:
>
>
> https://pines.georgialibraries.org/dokuwiki/doku.php?id=circ:notification-wording#new_user_created_welcome_notice
>
>
>
>
>
> Terran McCanna, PINES Program Manager
> ------------------------------
>
> Georgia Public Library Service | University System of Georgia
>
> 2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341
>
> (404) 235-7138 | tmccanna at georgialibraries.org
>
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>
> On Fri, Jul 10, 2020 at 2:01 PM Beth Longwell <blongwel at eou.edu> wrote:
>
>> Evergreen library staff,
>>
>> We would like to customize our consortia-wide hold pickup notification
>> message for a couple libraries. Has anyone added IF logic to their hold
>> notification for a specific org unit to change the notice text? If so, I
>> would love to see an example.
>>
>> Thanks,
>>
>> Beth Ross
>> Sage Library System
>>
>
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