[Eg-oversight-board] Fwd: Re: Vendor Listing Submission

Tue Sep 3 21:46:14 EDT 2013

Hi all,

I'm forwarding along this message that Darrell sent this afternoon. 
Although he copied the Oversight Board on the e-mail, I didn't see it 
come through.

Kathy

Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
klussier at masslnc.org
Twitter: http://www.twitter.com/kmlussier

-------- Original Message --------
Subject: 	Re: Vendor Listing Submission
Date: 	Tue, 3 Sep 2013 14:59:08 -0400 (EDT)
From: 	Darrell Rodgers <drodgers at emeralddata.net>
To: 	Kathy Lussier <klussier at masslnc.org>
CC: 	Evergreen Oversight Board <eg-oversight-board at list.evergreen-ils.org>

Thanks for the background Kathy.  I appreciate all the info.

I also appreciate all the work you've put into the vetting of vendors to 
make sure they are viable and can deliver for the community.  I know 
there is no question that we are one of those vendors and likewise that 
the intent of the board is not to keep legitimate vendors off the 
listing pages.

I am also very happy to comply with your request to put a "mention of 
Evergreen" on our website, in fact, we've been planning this for some 
time now.  Thanks for the idea of a libraries page under industries 
served, we may do just that.

I'd be completely fine with a page with mention on Evergreen on there 
and even include the logo if you like, but I don't do links because of 
all the problems they cause.

As you probably know, websites get rated according to the links on their 
sites and broken or downed links count against your ratings.  In an 
effort to safeguard against this, we've always had a no links policy, 
but as I said, I'm happy to mention and put a logo for the community on 
the site.

Will this suffice for the board purposes?

Darrell Rodgers
President
Emerald Data Networks, Inc.
678.302.3000 x1100
Help Desk 678.302.3000 x1500
http://www.emeralddata.net

------------------------------------------------------------------------
*From: *"Kathy Lussier" <klussier at masslnc.org>
*To: *"Darrell Rodgers" <drodgers at emeralddata.net>
*Cc: *"Michael Peters" <mpeters at emeralddata.net>, "Evergreen Oversight 
Board" <eg-oversight-board at list.evergreen-ils.org>
*Sent: *Tuesday, September 3, 2013 2:44:08 PM
*Subject: *Re: Vendor Listing Submission

Thank you for the e-mail Darrell. I'm also copying the Evergreen 
Oversight Board on this message since they are the group that approved 
this policy after considerable discussion with the community.

I want to give you some background on the creation of this policy. After 
some discussion at an Oversight Board meeting , I sent out an e-mail to 
the Evergreen general discussion list last July asking the community for 
feedback on a possible policy for the paid support provider page. You 
can read the discussion thread at 
http://markmail.org/message/tvitn6sfordu2dao.

There was disagreement on some aspects of the policy, specifically when 
it came to the question of how much vetting should occur. However, there 
was overwhelming support when it came to the requirement that providers 
add a visible link to the project web site. Although the Board was 
ultimately the entity that approved this policy, it did so after open 
discussion with the community during which any community member, 
including vendors, had an opportunity to raise whatever concerns they 
might have with the policy. I believe we ultimately adopted a policy 
that placed very few barriers on vendors who wanted to be listed on the 
project web site.

I've heard many good reports on the services Emerald provides, and I 
would be happy to see the company listed on the Evergreen support 
provider page. I also value the support Emerald has provided to the 
conference and the community. However, speaking as just one of 11 
members of the Board, I will continue to support the requirement that 
providers listed on that page make some mention of Evergreen on their 
own web sites, including a link to the project web site. It not only 
shows support for the project, but also provides guidance for those 
users who discover your company from the listing page and want to get 
more information on how your services fit in with Evergreen.

I also do not think this policy is unusual in open source software 
communities. Our policy was based on a similar policy from the Koha 
community, and I know the PostgreSQL community has similar requirements.

I hope Emerald can find somewhere on its site where an Evergreen link 
would be appropriate (perhaps libraries can be added as one of the 
"industries served"?).

Thank you,
Kathy

Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
klussier at masslnc.org
Twitter:http://www.twitter.com/kmlussier

On 9/3/2013 1:27 PM, Darrell Rodgers wrote:

    Thanks Kathy.

    I think you're referring to this line below:

    Show support for the Evergreen community by adding a visible link on
    their Evergreen offering page to the Evergreen community web site at
    http://evergreen-ils.org

    As a vendor agnostic technology company, we work with literally
    hundreds of different types of technology every day.

    For this reason, we don't have offering pages dedicated to
    individual technologies. (We'd never do anything else if we did!)

    We do have an ever growing list of companies that we support with
    Evergreen as well as their other technologies.

    We've been happy with our continued conference participation and do
    plan to continue to support the conference, foundation and community.

    Please let us know if you need anything else from us to get us listed.

    Thanks again.

    Darrell Rodgers
    President
    Emerald Data Networks, Inc.
    678.302.3000 x1100
    Help Desk 678.302.3000 x1500
    http://www.emeralddata.net

    ------------------------------------------------------------------------
    *From: *"Kathy Lussier" <klussier at masslnc.org>
    *To: *"Michael Peters" <mpeters at emeralddata.net>
    *Cc: *drodgers at emeralddata.net
    *Sent: *Tuesday, September 3, 2013 1:11:58 PM
    *Subject: *Re: FW: Vendor Listing Submission

    Thanks Michael!

    I hope you enjoyed your long weekend as well. I'm not sure what
    happened with the e-mail. I checked the list archives this morning
    to make sure I didn't miss anyone, but your e-mail isn't there either.

    I went to Emerald's web site, but didn't see a link back to the
    Evergreen community web site. Is that available?

    Thanks!
    Kathy

    Kathy Lussier
    Project Coordinator
    Massachusetts Library Network Cooperative
    (508) 343-0128
    klussier at masslnc.org
    Twitter:http://www.twitter.com/kmlussier

    On 9/3/2013 12:50 PM, Michael Peters wrote:

        Kathy,

        Good afternoon.  I hope you enjoyed your long holiday weekend!

        This vendor listing was submitted on 8/23/13.   I’m not sure why
        you did not receive it, but, this message I’m forwarding below
        does confirm that it was submitted on that date.  Thank you for
        getting on the page as soon as possible.

        Michael Peters
        Senior Systems Analyst
        Emerald Data Networks, Inc.
        Phone: 678.302.3000 x1013
        Help Desk: 678.302.3000 x1500
        www.emeralddata.net

        *From:*Michael Peters [mailto:mpeters at emeralddata.net]
        *Sent:* Friday, August 23, 2013 11:01 AM
        *To:* 'open-ils-general at list.georgialibraries.org'
        *Subject:* Vendor Listing Submission

        *Emerald Data Networks, Inc.*
        Contact:  Darrell Rodgers (drodgers at emeralddata.net
        <mailto:drodgers at emeralddata.net>) / 678.302.3000
        Web: http://www.emeralddata.net

        There are plenty of IT firms ready to be your provider. Emerald
        clients realize they need more than a provider, they need a
        trusted technology /partner/. Emerald Data Networks is prepared
        to be your partner in your endeavor into the Evergreen ILS
        world.  Emerald Data Networks provides a combined 19 years of
        experience with Evergreen ILS and is prepared to be your partner
        in technical support, data migrations, custom feature
        development, software upgrades, capacity planning, and more!

        Thanks!

        Michael Peters
        Senior Systems Analyst
        Emerald Data Networks, Inc.
        Phone: 678.302.3000 x1013
        Help Desk: 678.302.3000 x1500
        www.emeralddata.net <http://www.emeralddata.net>

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