[Eg-oversight-board] Vendor Listing Submission

Mon Sep 9 23:34:06 EDT 2013

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On Sep 9, 2013 11:23 PM, "Darrell Rodgers" <drodgers at emeralddata.net> wrote:

> Thanks for the quick response Kathy.
>
> I must say I'm deeply disappointed that despite the fact that we have been
> vetted and have the credentials and references, we have been denied.
>
> I had hoped the board would be more focused on trying to include
> organizations like ours that are wanting to be supportive of the community.
>
> It's been our understanding from many in the community that it's been
> looking for more ways to engage additional vendors; not exclude them.
>
> Perhaps in the future there will be an opportunity for the community to
> accept organizations that aren't solely focused on subsets of technology.
>
> Hopefully, that day will come soon.  Thank you for your consideration in
> this matter.
>
> Darrell Rodgers
> President
> Emerald Data Networks, Inc.
> 678.302.3000 x1100
> Help Desk 678.302.3000 x1500
> http://www.emeralddata.net
>
> ------------------------------
> *From: *"Kathy Lussier" <klussier at masslnc.org>
> *To: *"Darrell Rodgers" <drodgers at emeralddata.net>
> *Sent: *Monday, September 9, 2013 3:56:59 PM
> *Subject: *Re: Fwd: Vendor Listing Submission
>
> Hi Darrell,
>
> I apologize for the delay in responding. I got pulled into a few different
> directions after getting your e-mail last week.
>
> The policy is clear that the community expects a link back to the
> community web site in return for being listed on the support providers page.
>
> Thank you,
> Kathy
>
> Kathy Lussier
> Project Coordinator
> Massachusetts Library Network Cooperative(508) 343-0128klussier at masslnc.org
> Twitter: http://www.twitter.com/kmlussier
>
> On 9/9/2013 3:40 PM, Darrell Rodgers wrote:
>
>  Kathy, I wanted to follow up on this to make sure you got it and to find
> out when I should expect a response.  Thanks.
>
>
>  Darrell Rodgers
> President
> Emerald Data Networks, Inc.
> 678.302.3000 x1100
> Help Desk 678.302.3000 x1500
> http://www.emeralddata.net
>
>  ------------------------------
> *From: *"Darrell Rodgers" <drodgers at emeralddata.net><drodgers at emeralddata.net>
> *To: *"Kathy Lussier" <klussier at masslnc.org> <klussier at masslnc.org>
> *Cc: *"Evergreen Oversight Board"
> <eg-oversight-board at list.evergreen-ils.org><eg-oversight-board at list.evergreen-ils.org>
> *Sent: *Tuesday, September 3, 2013 2:59:08 PM
> *Subject: *Re: Vendor Listing Submission
>
>  Thanks for the background Kathy.  I appreciate all the info.
>
>  I also appreciate all the work you've put into the vetting of vendors to
> make sure they are viable and can deliver for the community.  I know there
> is no question that we are one of those vendors and likewise that the
> intent of the board is not to keep legitimate vendors off the listing
> pages.
>
>  I am also very happy to comply with your request to put a "mention of
> Evergreen" on our website, in fact, we've been planning this for some time
> now.  Thanks for the idea of a libraries page under industries served, we
> may do just that.
>
>  I'd be completely fine with a page with mention of Evergreen on there
> and even include the logo if you like, but I don't do links because of all
> the problems they cause.
>
>  As you probably know, websites get rated according to the links on their
> sites and broken or downed links count against your ratings.  In an effort
> to safeguard against this, we've always had a no links policy, but as I
> said, I'm happy to mention and put a logo for the community on the site.
>
>  Will this suffice for the board purposes?
>
>
>  Darrell Rodgers
> President
> Emerald Data Networks, Inc.
> 678.302.3000 x1100
> Help Desk 678.302.3000 x1500
> http://www.emeralddata.net
>
>  ------------------------------
> *From: *"Kathy Lussier" <klussier at masslnc.org> <klussier at masslnc.org>
> *To: *"Darrell Rodgers" <drodgers at emeralddata.net><drodgers at emeralddata.net>
> *Cc: *"Michael Peters" <mpeters at emeralddata.net> <mpeters at emeralddata.net>,
> "Evergreen Oversight Board" <eg-oversight-board at list.evergreen-ils.org><eg-oversight-board at list.evergreen-ils.org>
> *Sent: *Tuesday, September 3, 2013 2:44:08 PM
> *Subject: *Re: Vendor Listing Submission
>
>  Thank you for the e-mail Darrell. I'm also copying the Evergreen
> Oversight Board on this message since they are the group that approved this
> policy after considerable discussion with the community.
>
> I want to give you some background on the creation of this policy. After
> some discussion at an Oversight Board meeting , I sent out an e-mail to the
> Evergreen general discussion list last July asking the community for
> feedback on a possible policy for the paid support provider page. You can
> read the discussion thread at http://markmail.org/message/tvitn6sfordu2dao
> .
>
> There was disagreement on some aspects of the policy, specifically when it
> came to the question of how much vetting should occur. However, there was
> overwhelming support when it came to the requirement that providers add a
> visible link to the project web site. Although the Board was ultimately the
> entity that approved this policy, it did so after open discussion with the
> community during which any community member, including vendors, had an
> opportunity to raise whatever concerns they might have with the policy. I
> believe we ultimately adopted a policy that placed very few barriers on
> vendors who wanted to be listed on the project web site.
>
> I've heard many good reports on the services Emerald provides, and I would
> be happy to see the company listed on the Evergreen support provider page.
> I also value the support Emerald has provided to the conference and the
> community. However, speaking as just one of 11 members of the Board, I will
> continue to support the requirement that providers listed on that page make
> some mention of Evergreen on their own web sites, including a link to the
> project web site. It not only shows support for the project, but also
> provides guidance for those users who discover your company from the
> listing page and want to get more information on how your services fit in
> with Evergreen.
>
> I also do not think this policy is unusual in open source software
> communities. Our policy was based on a similar policy from the Koha
> community, and I know the PostgreSQL community has similar requirements.
>
> I hope Emerald can find somewhere on its site where an Evergreen link
> would be appropriate (perhaps libraries can be added as one of the
> "industries served"?).
>
> Thank you,
> Kathy
>
> Kathy Lussier
> Project Coordinator
> Massachusetts Library Network Cooperative(508) 343-0128klussier at masslnc.org
> Twitter: http://www.twitter.com/kmlussier
>
> On 9/3/2013 1:27 PM, Darrell Rodgers wrote:
>
>  Thanks Kathy.
>
>  I think you're referring to this line below:
>
>  Show support for the Evergreen community by adding a visible link on
> their Evergreen offering page to the Evergreen community web site at
> http://evergreen-ils.org
>
>  As a vendor agnostic technology company, we work with literally hundreds
> of different types of technology every day.
>
>  For this reason, we don't have offering pages dedicated to individual
> technologies. (We'd never do anything else if we did!)
>
>  We do have an ever growing list of companies that we support with
> Evergreen as well as their other technologies.
>
>  We've been happy with our continued conference participation and do plan
> to continue to support the conference, foundation and community.
>
>  Please let us know if you need anything else from us to get us listed.
>
>  Thanks again.
>
>  Darrell Rodgers
> President
> Emerald Data Networks, Inc.
> 678.302.3000 x1100
> Help Desk 678.302.3000 x1500
> http://www.emeralddata.net
>
>  ------------------------------
> *From: *"Kathy Lussier" <klussier at masslnc.org> <klussier at masslnc.org>
> *To: *"Michael Peters" <mpeters at emeralddata.net> <mpeters at emeralddata.net>
> *Cc: *drodgers at emeralddata.net
> *Sent: *Tuesday, September 3, 2013 1:11:58 PM
> *Subject: *Re: FW: Vendor Listing Submission
>
>  Thanks Michael!
>
> I hope you enjoyed your long weekend as well. I'm not sure what happened
> with the e-mail. I checked the list archives this morning to make sure I
> didn't miss anyone, but your e-mail isn't there either.
>
> I went to Emerald's web site, but didn't see a link back to the Evergreen
> community web site. Is that available?
>
> Thanks!
> Kathy
>
> Kathy Lussier
> Project Coordinator
> Massachusetts Library Network Cooperative(508) 343-0128klussier at masslnc.org
> Twitter: http://www.twitter.com/kmlussier
>
> On 9/3/2013 12:50 PM, Michael Peters wrote:
>
>  Kathy,
>
>
>
> Good afternoon.  I hope you enjoyed your long holiday weekend!
>
>
>
> This vendor listing was submitted on 8/23/13.   I’m not sure why you did
> not receive it, but, this message I’m forwarding below does confirm that it
> was submitted on that date.  Thank you for getting on the page as soon as
> possible.
>
>
>
> Michael Peters
> Senior Systems Analyst
> Emerald Data Networks, Inc.
> Phone: 678.302.3000 x1013
> Help Desk: 678.302.3000 x1500
> www.emeralddata.net
>
> *From:* Michael Peters [mailto:mpeters at emeralddata.net<mpeters at emeralddata.net>]
>
> *Sent:* Friday, August 23, 2013 11:01 AM
> *To:* 'open-ils-general at list.georgialibraries.org'
> *Subject:* Vendor Listing Submission
>
>
>
> *Emerald Data Networks, Inc.*
> Contact:  Darrell Rodgers (drodgers at emeralddata.net) / 678.302.3000
> Web:  http://www.emeralddata.net
>
> There are plenty of IT firms ready to be your provider. Emerald clients
> realize they need more than a provider, they need a trusted technology *
> partner*.   Emerald Data Networks is prepared to be your partner in your
> endeavor into the Evergreen ILS world.  Emerald Data Networks provides a
> combined 19 years of experience with Evergreen ILS and is prepared to be
> your partner in technical support, data migrations, custom feature
> development, software upgrades, capacity planning, and more!
>
> Thanks!
>
>
>
> Michael Peters
> Senior Systems Analyst
> Emerald Data Networks, Inc.
> Phone: 678.302.3000 x1013
> Help Desk: 678.302.3000 x1500
> www.emeralddata.net
>
>
>
>
>
>
>
>
>
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