[Evergreen-acq] Split PO by line items

Tiffany Little tlittle at georgialibraries.org
Fri Aug 23 19:25:23 EDT 2019


Tyler,

I've most often encountered that error when Evergreen can't place your
order onto the vendor's FTP site. That's usually been because:

1. There's a typo in your EDI account's username or password, or a space at
the end of one of them. I found that out the hard way; I had just pasted in
the password from the email from B&T, and was tearing my hair out because
everything looked right until I actually clicked into the password field
and saw the extra space that was at the end.

2. The vendor gave you either the wrong username or password.

3. The vendor didn't set the permissions right on the FTP folder to allow
files to be placed there.

Option #1 is probably the most likely, but I've encountered #2 and #3
before so they're certainly possible.

Tiffany Little, PINES Services Specialist: Acquisitions

------------------------------

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2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341

(470) 512-1454 | tlittle at georgialibraries.org |
help at help.georgialibraries.org

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On Fri, Aug 23, 2019 at 3:17 PM Tyler Wilmoth <twilmoth at nwrl.org> wrote:

> Does anyone know about this EDI error message?
>
> put FAILED: put to ftp.baker-taylor.com failed with error: Can't call
> method "put" on an undefined value at
> /usr/local/share/perl/5.22.1/OpenILS/Utils/RemoteAccount.pm line 584.
>
>
> On Fri, Aug 23, 2019 at 8:54 AM Tiffany Little <
> tlittle at georgialibraries.org> wrote:
>
>> Just curious this morning--
>>
>> Does anyone use the "split purchase order by line items" option? What's
>> the use case there? Thinking of accidentally clicking it with 50 line items
>> and ending up with 50 POs just gives me the shivers.
>>
>> Tiffany Little, PINES Services Specialist: Acquisitions
>>
>> ------------------------------
>>
>> Georgia Public Library Service | University System of Georgia
>>
>> 2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341
>>
>> (470) 512-1454 | tlittle at georgialibraries.org |
>> help at help.georgialibraries.org
>>
>> <https://www.facebook.com/georgialibraries>
>> <https://www.twitter.com/georgialibs>
>>
>> Join our email list <http://georgialibraries.org> for stories of Georgia
>> libraries making an impact in our communities.
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>
>
> --
> Tyler Wilmoth, MLS
> Regional Public Services & Programs Librarian
> Northwestern Regional Library
> 111 N. Front St.
> Elkin, NC  28621
> Phone:  336-835-4894 x 1003
>
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