[Evergreen-acq] Split PO by line items

Morgan, Christine cmorgan at noblenet.org
Mon Aug 26 12:13:07 EDT 2019


Hi Tyler,

I have seen this error when the Host in the EDI Account has been entered as
"ftp.baker-taylor.com" instead of "ftp://ftp.baker-taylor.com." Baker and
Taylor's setup instructions do not include the "ftp://" in the host name
they tell you to enter.

Hope this helps,
Christine

On Mon, Aug 26, 2019 at 8:43 AM Tyler Wilmoth <twilmoth at nwrl.org> wrote:

> Thank you so much Tiffany! We will look into these.
>
> On Fri, Aug 23, 2019 at 7:26 PM Tiffany Little <
> tlittle at georgialibraries.org> wrote:
>
>> Tyler,
>>
>> I've most often encountered that error when Evergreen can't place your
>> order onto the vendor's FTP site. That's usually been because:
>>
>> 1. There's a typo in your EDI account's username or password, or a space
>> at the end of one of them. I found that out the hard way; I had just pasted
>> in the password from the email from B&T, and was tearing my hair out
>> because everything looked right until I actually clicked into the password
>> field and saw the extra space that was at the end.
>>
>> 2. The vendor gave you either the wrong username or password.
>>
>> 3. The vendor didn't set the permissions right on the FTP folder to allow
>> files to be placed there.
>>
>> Option #1 is probably the most likely, but I've encountered #2 and #3
>> before so they're certainly possible.
>>
>> Tiffany Little, PINES Services Specialist: Acquisitions
>>
>> ------------------------------
>>
>> Georgia Public Library Service | University System of Georgia
>>
>> 2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341
>>
>> (470) 512-1454 | tlittle at georgialibraries.org |
>> help at help.georgialibraries.org
>>
>> <https://www.facebook.com/georgialibraries>
>> <https://www.twitter.com/georgialibs>
>>
>> Join our email list <http://georgialibraries.org> for stories of Georgia
>> libraries making an impact in our communities.
>>
>>
>> On Fri, Aug 23, 2019 at 3:17 PM Tyler Wilmoth <twilmoth at nwrl.org> wrote:
>>
>>> Does anyone know about this EDI error message?
>>>
>>> put FAILED: put to ftp.baker-taylor.com failed with error: Can't call
>>> method "put" on an undefined value at
>>> /usr/local/share/perl/5.22.1/OpenILS/Utils/RemoteAccount.pm line 584.
>>>
>>>
>>> On Fri, Aug 23, 2019 at 8:54 AM Tiffany Little <
>>> tlittle at georgialibraries.org> wrote:
>>>
>>>> Just curious this morning--
>>>>
>>>> Does anyone use the "split purchase order by line items" option? What's
>>>> the use case there? Thinking of accidentally clicking it with 50 line items
>>>> and ending up with 50 POs just gives me the shivers.
>>>>
>>>> Tiffany Little, PINES Services Specialist: Acquisitions
>>>>
>>>> ------------------------------
>>>>
>>>> Georgia Public Library Service | University System of Georgia
>>>>
>>>> 2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341
>>>>
>>>> (470) 512-1454 | tlittle at georgialibraries.org |
>>>> help at help.georgialibraries.org
>>>>
>>>> <https://www.facebook.com/georgialibraries>
>>>> <https://www.twitter.com/georgialibs>
>>>>
>>>> Join our email list <http://georgialibraries.org> for stories of
>>>> Georgia libraries making an impact in our communities.
>>>> _______________________________________________
>>>> Evergreen-acq mailing list
>>>> Evergreen-acq at list.evergreen-ils.org
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>>>>
>>>
>>>
>>> --
>>> Tyler Wilmoth, MLS
>>> Regional Public Services & Programs Librarian
>>> Northwestern Regional Library
>>> 111 N. Front St.
>>> Elkin, NC  28621
>>> Phone:  336-835-4894 x 1003
>>>
>>> “My task, which I am trying to achieve is, by the power of the written
>>> word, to make you hear, to make you feel--it is, before all, to make you
>>> see.” ― Joseph Conrad, Lord Jim
>>>
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>
>
> --
> Tyler Wilmoth, MLS
> Regional Public Services & Programs Librarian
> Northwestern Regional Library
> 111 N. Front St.
> Elkin, NC  28621
> Phone:  336-835-4894 x 1003
>
> “My task, which I am trying to achieve is, by the power of the written
> word, to make you hear, to make you feel--it is, before all, to make you
> see.” ― Joseph Conrad, Lord Jim
>
> * This e-mail and its attachments are subject to the Electronic
> Communications Privacy Act, 18 USC 2510-2521 and intended solely for the
> intended addressee. If you are not the intended recipient, stop reading
> this message and delete it from your system. Unauthorized retaining,
> reading, distribution, copying, or other use is strictly prohibited. *
>
> _______________________________________________
> Evergreen-acq mailing list
> Evergreen-acq at list.evergreen-ils.org
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-acq
>


-- 
Christine Morgan
Database Support Analyst
North of Boston Library Exchange, Inc.
Danvers, Massachusetts
cmorgan at noblenet.org
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