[Evergreen-acq] Multiple providers with one EDI account

[Angela Kilsdonk]

Hi Tiffany,

I use the "1 provider, 1 EDI account" set up as well.  This is a little
different than your configuration-- but even with a 1 to 1 set up I have
encountered issues like Galen describes when multiple EDI accounts have
different account numbers but share the same username, password, path, and
incoming directory-- the EDI responses and invoices often were linked to
the incorrect EDI account.  I found that using a Vendor Assigned Code can
differentiate between account in these types of situations.  You may need
to work with the vendor to figure out how to make the Vendor Assigned Codes
work with their system, but some vendors are already using the codes to
handle multiple accounts.

Thanks,
Angela


On Tue, Mar 31, 2020 at 8:53 AM Galen Charlton <gmc at equinoxinitiative.org>
wrote:

> Hi Tiffany,
>
> On Tue, Mar 31, 2020 at 7:14 AM Tiffany Little <
> tlittle at georgialibraries.org> wrote:
>
>> Is there any reason that they *shouldn't* do this? I can't think of
>> anything off the top of my head, other than if they want to get a complete
>> picture of that vendor account in reports they'll have to select both
>> providers.
>>
>
> If the library is receiving order responses and/or invoices from the
> vendor in addition to sending outgoing POs via EDI, having them share a
> single EDI account raises the distinct possibility that the responses and
> invoices may not get linked up properly. While the database schema allows
> multiple providers to use the same account as their EDI default, an EDI
> account itself can link directly to only one provider.
>
> Regards,
>
> Galen
> --
> Galen Charlton
> Implementation and Services Manager
> Equinox Open Library Initiative
> phone:  1-877-OPEN-ILS (673-6457)
> email:  gmc at equinoxInitiative.org
> web:  https://equinoxInitiative.org
> direct: +1 770-709-5581
> cell:   +1 404-984-4366
> _______________________________________________
> Evergreen-acq mailing list
> Evergreen-acq at list.evergreen-ils.org
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>


-- 

Angela Kilsdonk

Product and Education Manager

Equinox Open Library Initiative

phone:  1-877-OPEN-ILS (673-6457)

email:  akilsdonk at EquinoxInitiative.org

web:  http://EquinoxInitiative.org
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