[Evergreen-acq] Receiving items from a migrated purchase order

[Jennifer Pringle]

Hi Samantha,

We don't migrate acquisitions data so this isn't something we've come across, but I also think you need to manually change the line item status on the server (and check that the line item debits and such are all linked correctly for the line item).  I don't think it's possible to fix this through the staff client.

Hope that helps,

Jennifer
--
Jennifer Pringle (she/her)
Co-op Support - Training Lead
BC Libraries Cooperative
Toll-free: 1-888-848-9250
Email:jennifer.pringle at bc.libraries.coop
Website: http://bc.libraries.coop

Gratefully acknowledging that I live and work in the unceded Traditional Territory of the St'at'yemc Nations.

From: Evergreen-acq <evergreen-acq-bounces at list.evergreen-ils.org> On Behalf Of O'Connor, Samantha via Evergreen-acq
Sent: Thursday, January 11, 2024 9:58 AM
To: O'Connor, Samantha via Evergreen-acq <evergreen-acq at list.evergreen-ils.org>
Cc: O'Connor, Samantha <samantha.oconnor at dncr.nc.gov>
Subject: [Evergreen-acq] Receiving items from a migrated purchase order

I have a question that I'm hoping someone can help with, We have a library that migrated into Evergreen a few months ago. During their migration, we moved acquisitions data, including a purchase order that was activated but not yet complete. This week they received one of the outstanding items on that PO, but they are unable to mark it received. I have tried several things, including canceling it, and I have not been able to change its status either. It is currently in a status of "New" which I know is unusual itself.

Has anyone ever experienced issues with receiving items from migrated purchase orders? My thought is to change it manually in the server, but I wanted to first make sure there isn't a solution within the staff client.

Thanks for any help or insight.


Samantha O'Connor

NC Cardinal Training Specialist

NC Dept. of Natural and Cultural Resources
samantha.oconnor@<mailto:samantha.oconnor at ncdcr.gov>dncr.nc.gov.<mailto:samantha.oconnor at ncdcr.gov>

https://statelibrary.ncdcr.gov/ld/nc-cardinal

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