[Evergreen-admin] Staff Client MARC Batch Import Failure

[Jeff Green]

After restarting our Evergreen services several weeks ago (due to some
slowness), we've been unable to use the MARC Batch Import feature in the
staff client.

After selecting a known-good MARC file to upload, we click the upload
button and the next screen shows all 0's (0 queues, records, etc.)

The only error message in the log is as follows:

[2013-11-24 08:30:13] open-ils.vandelay [ERR
:19607:Vandelay.pm:262:1385310436197012] unable to read MARC file

We've tried using multiple computers on multiple networks, various MARC
files, and have restarted the Evergreen services several times.  I also
bumped up the loglevel but didn't find any more useful information.

Running on Evergreen 2.2.0

Any help would be greatly appreciated.

Here's the full trace for an attempt:

[2013-11-24 08:30:12] open-ils.vandelay
[INFO:19607:Application.pm:130:1385310436197012] CALL: open-ils.vandelay
open-ils.vandelay.bib.process_spool a613b75aee15655fd3e302df1f782395,
open-ils.auth 2013-11-24 08:30:12
[INFO:19581:oils_auth.c:931:1385310436197012] CALL:   open-ils.auth
open-ils.auth.session.retrieve - ["a613b75aee15655fd3e302df1f782395",1]
open-ils.auth 2013-11-24 08:30:12
[INFO:19581:oils_event.c:46:1385310436197012] Creating new event: SUCCESS
open-ils.auth 2013-11-24 08:30:12
[INFO:19581:osrf_app_session.c:1017:1385310436197012] [open-ils.auth] sent
786 bytes of data to opensrf at private.localhost
/open-ils.vandelay_drone_at_localhost_19607
open-ils.auth 2013-11-24 08:30:12
[INFO:19581:osrf_stack.c:163:1385310436197012] Message processing duration
0.000733
open-ils.cstore 2013-11-24 08:30:12
[INFO:19653:osrf_app_session.c:1017:1385310436197012] [open-ils.cstore]
sent 180 bytes of data to opensrf at private.localhost
/open-ils.vandelay_drone_at_localhost_19607
open-ils.cstore 2013-11-24 08:30:12
[INFO:19653:osrf_stack.c:163:1385310436197012] Message processing duration
0.000168
[2013-11-24 08:30:12] open-ils.vandelay
[INFO:19607:CStoreEditor.pm:109:1385310436197012] editor[1|1] request en-US
open-ils.cstore.transaction.begin []
open-ils.cstore 2013-11-24 08:30:12
[INFO:19653:osrf_app_session.c:1017:1385310436197012] [open-ils.cstore]
sent 372 bytes of data to opensrf at private.localhost
/open-ils.vandelay_drone_at_localhost_19607
open-ils.cstore 2013-11-24 08:30:12
[INFO:19653:osrf_stack.c:163:1385310436197012] Message processing duration
0.000509
[2013-11-24 08:30:12] open-ils.vandelay
[INFO:19607:CStoreEditor.pm:109:1385310436197012] editor[1|1] request en-US
open-ils.cstore.set_audit_info ["a613b75aee15655fd3e302df1f782395",1,"115"]
open-ils.cstore 2013-11-24 08:30:12
[INFO:19653:osrf_application.c:1040:1385310436197012] CALL: open-ils.cstore
open-ils.cstore.set_audit_info "a613b75aee15655fd3e302df1f782395",1,"115"
open-ils.cstore 2013-11-24 08:30:12
[INFO:19653:osrf_app_session.c:1017:1385310436197012] [open-ils.cstore]
sent 175 bytes of data to opensrf at private.localhost
/open-ils.vandelay_drone_at_localhost_19607
open-ils.cstore 2013-11-24 08:30:12
[INFO:19653:osrf_stack.c:163:1385310436197012] Message processing duration
0.000573
[2013-11-24 08:30:12] open-ils.vandelay
[INFO:19607:CStoreEditor.pm:109:1385310436197012] editor[1|1] request en-US
open-ils.cstore.direct.vandelay.bib_queue.retrieve 253
open-ils.cstore 2013-11-24 08:30:12
[INFO:19653:osrf_application.c:1040:1385310436197012] CALL: open-ils.cstore
open-ils.cstore.direct.vandelay.bib_queue.retrieve 253
open-ils.cstore 2013-11-24 08:30:12
[INFO:19653:osrf_app_session.c:1017:1385310436197012] [open-ils.cstore]
sent 386 bytes of data to opensrf at private.localhost
/open-ils.vandelay_drone_at_localhost_19607
open-ils.cstore 2013-11-24 08:30:12
[INFO:19653:osrf_stack.c:163:1385310436197012] Message processing duration
0.001261
[2013-11-24 08:30:12] open-ils.vandelay
[INFO:19607:CStoreEditor.pm:109:1385310436197012] editor[1|1] checking
perms user=1, org=6, perm=CREATE_BIB_IMPORT_QUEUE
[2013-11-24 08:30:12] open-ils.vandelay
[INFO:19607:CStoreEditor.pm:109:1385310436197012] editor[1|1] request en-US
open-ils.cstore.json_query.atomic
{"from":"au","select":{"au":[{"params":["CREATE_BIB_IMPORT_QUEUE","vbq",253,"6"],"transform":"permission.usr_has_object_perm","alias":"has_perm","column":"id"}]},"where":{"id":"1"}}
open-ils.cstore 2013-11-24 08:30:12
[INFO:19653:osrf_application.c:1040:1385310436197012] CALL: open-ils.cstore
open-ils.cstore.json_query.atomic
{"from":"au","select":{"au":[{"params":["CREATE_BIB_IMPORT_QUEUE","vbq",253,"6"],"transform":"permission.usr_has_object_perm","alias":"has_perm","column":"id"}]},"where":{"id":"1"}}
open-ils.cstore 2013-11-24 08:30:12
[INFO:19653:osrf_app_session.c:1017:1385310436197012] [open-ils.cstore]
sent 357 bytes of data to opensrf at private.localhost
/open-ils.vandelay_drone_at_localhost_19607
open-ils.cstore 2013-11-24 08:30:12
[INFO:19653:osrf_stack.c:163:1385310436197012] Message processing duration
0.000591
[2013-11-24 08:30:12] open-ils.vandelay
[INFO:19607:CStoreEditor.pm:109:1385310436197012] editor[1|1] json_query :
returned 1 result(s)
[2013-11-24 08:30:13] open-ils.vandelay [ERR
:19607:Vandelay.pm:262:1385310436197012] unable to read MARC file
open-ils.cstore 2013-11-24 08:30:13
[INFO:19653:osrf_stack.c:163:1385310436197012] Message processing duration
0.000001
[2013-11-24 08:30:13] open-ils.vandelay
[INFO:19607:Transport.pm:163:1385310436197012] Message processing duration:
1.021


-- 
Jeff Green
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