[Evergreen-catalogers] Web client templates fail to create items

[Andrea Buntz Neiman]

As Jeff notes in his comment #6, this may not be the only thing going on
with copy templates but some of the issues you all are reporting reminded
me of this bug (which does have a pullrequest) --
https://bugs.launchpad.net/evergreen/+bug/1772062

ABN

On Wed, Jul 25, 2018 at 12:47 PM Ron Eifert <reifert at sikeston.lib.mo.us>
wrote:

> This is an error that we are also experiencing with no resolution found.
>
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> Ron Eifert
>
> Cataloging Chair
>
> Missouri Evergreen
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> *From:* Evergreen-catalogers [mailto:
> evergreen-catalogers-bounces at list.evergreen-ils.org] *On Behalf Of *Sarah
> Childs
> *Sent:* Wednesday, July 25, 2018 11:37 AM
> *To:* Evergreen Community Catalogers
> *Subject:* Re: [Evergreen-catalogers] Web client templates fail to create
> items
>
>
>
> I have been using the web client regularly for a few months, and for the
> most part I haven't had any trouble with my templates, but I had one
> template where I experienced something like this. I can't say I noticed if
> it did anything with the completed and working copies tabs, but when I
> clicked save and exit, the tab would close but no item would be created,
> and no failure notice would be given. Super frustrating. I was working with
> our local support to try to figure out what was causing it when I
> accidentally re-saved the template to apply no values, and after that, it
> worked. Which is fine, but it meant we didn't get down to the heart of what
> was causing it. It did seem as though stat cats may have had something to
> do with it. This particular template applied an "unset" value to one of our
> stat cats, because I use that as a reminder to set a value. It's not the
> only template I have like that, and the others work fine. I also think one
> of the issues was that the template caused the circ library to become unset
> for some reason.
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> Sorry I don't have much of use to offer, except to say: You are not alone!
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> On Tue, Jul 24, 2018 at 4:24 PM, Janet Schrader <jschrader at cwmars.org>
> wrote:
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> Hi Everyone,
>
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>
> I have one library where none of the templates that moved from the xul
> client to the web worked. Applying a template and clicking on 'save & exit'
> did not create an item instead the item moved to completed copies tab and
> if moved back to working did the same thing again.
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> The cataloger created all new templates. Some work, some don't. After
> clicking on save & exit, the tab closes but no item is created.
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> Has anyone experienced applying a template and in doing so, the circ
> library (which is set to the workstation) becomes 'unset'? I've also
> applied a template with required stat cats and after applying the stat cats
> are 'unset' even though these show in the copy template tab.
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> I think the failure has to do with the circ library field but the
> cataloger says it's there after applying the template.
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> Any suggestions?
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> Janet
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>
>
> *Janet Schrader*
>
> Bibliographic Services Supervisor | CW MARS
>
> 67 Millbrook Street, Suite 201, Worcester, MA 01606
>
> P: 508-755-3323 x 325 | F: 508-757-7801
> ------------------------------
>
> jschrader at cwmars.org  ||  http;//cwmars.org <http://www.cwmars.org/>
>
>
>
>
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>
>
>
>
> --
>
> Sarah Childs
> Technical Services Department Head
> Hussey-Mayfield Memorial Public Library
> 250 North Fifth Street
> Zionsville, IN 46077
> 317-873-3149 x13330
> sarahc at zionsvillelibrary.org
> _______________________________________________
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> Evergreen-catalogers at list.evergreen-ils.org
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-catalogers
>


-- 
Andrea Buntz Neiman
Project Manager for Software Development
Equinox Open Library Initiative
abneiman at equinoxinitiative.org
1-877-OPEN-ILS (673-6457)
*www.equinoxinitiative.org <http://www.equinoxinitiative.org>*
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