[Evergreen-catalogers] Web client templates fail to create items

[Ron Eifert]

This is an error that we are also experiencing with no resolution found.

 

 

Ron Eifert

Cataloging Chair

Missouri Evergreen

 

 

 

From: Evergreen-catalogers [mailto:evergreen-catalogers-bounces at list.evergreen-ils.org] On Behalf Of Sarah Childs
Sent: Wednesday, July 25, 2018 11:37 AM
To: Evergreen Community Catalogers
Subject: Re: [Evergreen-catalogers] Web client templates fail to create items

 

I have been using the web client regularly for a few months, and for the most part I haven't had any trouble with my templates, but I had one template where I experienced something like this. I can't say I noticed if it did anything with the completed and working copies tabs, but when I clicked save and exit, the tab would close but no item would be created, and no failure notice would be given. Super frustrating. I was working with our local support to try to figure out what was causing it when I accidentally re-saved the template to apply no values, and after that, it worked. Which is fine, but it meant we didn't get down to the heart of what was causing it. It did seem as though stat cats may have had something to do with it. This particular template applied an "unset" value to one of our stat cats, because I use that as a reminder to set a value. It's not the only template I have like that, and the others work fine. I also think one of the issues was that the template caused the circ library to become unset for some reason.  

 

Sorry I don't have much of use to offer, except to say: You are not alone!

 

On Tue, Jul 24, 2018 at 4:24 PM, Janet Schrader <jschrader at cwmars.org> wrote:

Hi Everyone,

 

I have one library where none of the templates that moved from the xul client to the web worked. Applying a template and clicking on 'save & exit' did not create an item instead the item moved to completed copies tab and if moved back to working did the same thing again.

 

The cataloger created all new templates. Some work, some don't. After clicking on save & exit, the tab closes but no item is created.

 

Has anyone experienced applying a template and in doing so, the circ library (which is set to the workstation) becomes 'unset'? I've also applied a template with required stat cats and after applying the stat cats are 'unset' even though these show in the copy template tab.

 

I think the failure has to do with the circ library field but the cataloger says it's there after applying the template.

 

Any suggestions?

 

 

 

Janet


  <https://lh3.googleusercontent.com/bSd7D8g3VXi0D27vqlwdEBAUuPEYzFQNZVljNyCgRnefpl8eEyjF52SOpmhvBVlZ8DfMuAUvg24dRX1CG2tFVlm6VpHVAPOVJ4vho7b3jgZ--7YybCEFu-wJkv-y2Jg1dYKRYcLA> 

 

Janet Schrader

Bibliographic Services Supervisor | CW MARS

67 Millbrook Street, Suite 201, Worcester, MA 01606

P: 508-755-3323 x 325 | F: 508-757-7801

  _____  

 <mailto:jschrader at cwmars.org> jschrader at cwmars.org  ||   <http://www.cwmars.org/> http;//cwmars.org

 


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-- 

Sarah Childs
Technical Services Department Head
Hussey-Mayfield Memorial Public Library
250 North Fifth Street
Zionsville, IN 46077
317-873-3149 x13330
sarahc at zionsvillelibrary.org

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