[Evergreen-catalogers] Template Editing Issues

[Janet Schrader]

Hi Elaine,

At least one library reported that they deleted all the templates with the
alert message (all had them) and made new ones. The new ones also had the
blank alert message. It could be using the same name. When I recommend
making a new template to replace a deleted one I also recommend changing
the name slightly, adding 2 or revised or using upper/lower case letters.


Janet


On Tue, Oct 9, 2018 at 4:55 PM, Elaine Hardy <ehardy at georgialibraries.org>
wrote:

> I will pass that along. But will still get the bug report opened
>
> We are finding that item templates, even when replaced in the web client
> are still failing with some of the same errors. We are suspecting that, if
> the same name is used, the templates in the XUL client will replace the new
> templates. We don't have concrete evidence, it just seems to match what we
> are seeing.
>
>
> J. Elaine Hardy
> PINES & Collaborative Projects Manager
> Georgia Public Library Service/PINES
> 1800 Century Place, Ste. 580
> Atlanta, GA 30045
>
>
> 404.548.4241 Cell
> ehardy at georgialibraries.org
> Helpdesk: http://help.georgialibraries.org
>
>
> On Tue, Oct 9, 2018 at 12:37 PM Janet Schrader <jschrader at cwmars.org>
> wrote:
>
>> Hi Elaine,
>>
>> We are on 3.0.12. When we moved to the web client several libraries
>> reported that some templates added a blank alert message to items cataloged
>> with that template. Our workaround was to add text to the alert box, save
>> the item record, reopen it and delete the text. Doing the same in the
>> template also fixed the template although I did start telling the library
>> to delete the affected template and make a new one which could be faster.
>>
>>
>>
>> Janet
>>
>>
>>
>> Janet Schrader
>>
>> Bibliographic Services Supervisor | CW MARS
>>
>> 67 Millbrook Street, Suite 201, Worcester, MA 01606
>>
>> P: 508-755-3323 x 325 | F: 508-757-7801
>>
>> ------------------------------
>>
>> jschrader at cwmars.org  ||  http;//cwmars.org <http://www.cwmars.org/>
>>
>>
>> On Tue, Oct 9, 2018 at 11:56 AM, Elaine Hardy <
>> ehardy at georgialibraries.org> wrote:
>>
>>> Sometimes the web client adds alerts to an item. The alerts cannot be
>>> seen in the web client and have to be deleted in the XUL client.
>>>
>>> I thought I had submitted this to launchpad but could not find a report
>>> or it.
>>>
>>>
>>> J. Elaine Hardy
>>> PINES & Collaborative Projects Manager
>>> Georgia Public Library Service/PINES
>>> 1800 Century Place, Ste. 580
>>> Atlanta, GA 30045
>>>
>>>
>>> 404.548.4241 Cell
>>> ehardy at georgialibraries.org
>>> Helpdesk: http://help.georgialibraries.org
>>>
>>>
>>> On Thu, Sep 27, 2018 at 9:27 AM scott.thomas at sparkpa.org <
>>> scott.thomas at sparkpa.org> wrote:
>>>
>>>> Hi Liz,
>>>>
>>>>    We have noticed some oddities with templates in the Web Client since
>>>> upgrading to 3.1 last week. Are you on 3.1?
>>>>
>>>> Scott
>>>>
>>>>
>>>>
>>>> *From:* Evergreen-catalogers [mailto:evergreen-catalogers-
>>>> bounces at list.evergreen-ils.org] *On Behalf Of *Elizabeth McCullough
>>>> *Sent:* Tuesday, September 25, 2018 1:32 PM
>>>> *To:* evergreen-catalogers at list.evergreen-ils.org
>>>> *Subject:* [Evergreen-catalogers] Template Editing Issues
>>>>
>>>>
>>>>
>>>> Is anyone else having a problem with their templates today? I have
>>>> tried editing in Staff Client and Web Client. I went into the template for
>>>> an item and tried to remove the alert message/legacy copy alert. I deleted
>>>> the note, but the modify copies/save & exit buttons wouldn't work (do not
>>>> become active).
>>>>
>>>> --
>>>>
>>>> Liz McCullough, Cataloger
>>>>
>>>> Fulton County Public Library
>>>> 320 W. 7th Street
>>>> Rochester, IN 46975-1332
>>>> Main: 574-223-2713
>>>> Voice: 574-223-1005
>>>> FAX: 574-223-5102
>>>> email: emccullough at fulco.lib.in.us <agross at fulco.lib.in.us>
>>>> http://www.fulco.lib.in.us
>>>>
>>>> Public Libraries are an Investment in your Community!
>>>> Views expressed in this email do not necessarily reflect the views of
>>>> the library.
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>>>>
>>>
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