[Evergreen-general] curbside pickup question

[Andrea Buntz Neiman]

Hi Dawn,

Hmm, I was asking because your screenshot shows "0 ready holds at this
location" for the searched patron - in my testing, I've only seen that when
a hold was either ready for pickup at a different location, or not yet
ready for pickup. Sorry to not be more helpful!

ABN

On Tue, Dec 22, 2020 at 5:00 PM Dawn Dale <ddale at georgialibraries.org>
wrote:

> Hi Andrea,
>
> Yes, it is ready for pickup at the OU workstation library.
>
> Thanks,
>
>
>
> *Dawn Dale, PINES Services Specialist - Circulation*
>
> ------------------------------
>
> Georgia Public Library Service
>
> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>
> (404) 291-2800, ddale at georgialibraries.org
>
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>
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>
>
> On Tue, Dec 22, 2020 at 4:52 PM Andrea Buntz Neiman <
> abneiman at equinoxinitiative.org> wrote:
>
>> Hi Dawn,
>>
>> The hold has to be captured & on the holds shelf in order to schedule a
>> pickup - are you sure that you have a hold ready for pickup at your test
>> workstation's OU? That's my first guess.
>>
>> HTH,
>> ABN
>>
>> On Tue, Dec 22, 2020 at 4:42 PM Dawn Dale <ddale at georgialibraries.org>
>> wrote:
>>
>>> I am testing the curbside deliver module before we go live with it.
>>> When trying to schedule an appointment the appointment times will not
>>> display. I am attaching a screenshot to show you what I mean. Can anyone
>>> help with this?
>>>
>>> I have tried checking the closed dates and operating hours to be sure
>>> they are not interfering in any way. I have also checked to be sure the
>>> holds have not expired. I can't think of anything else that would be
>>> causing this to happen.
>>>
>>> Thanks,
>>>
>>> [image: image.png]
>>>
>>>
>>>
>>> *Dawn Dale, PINES Services Specialist - Circulation*
>>>
>>> ------------------------------
>>>
>>> Georgia Public Library Service
>>>
>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>>>
>>> (404) 291-2800, ddale at georgialibraries.org
>>>
>>> <https://www.facebook.com/georgialibraries>
>>> <https://www.twitter.com/georgialibs>
>>> <https://www.instagram.com/georgialibraries/>
>>>
>>> Join our email list <http://georgialibraries.org/subscription> for
>>> stories of Georgia libraries making an impact in our communities.
>>>
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>>>
>>
>>
>> --
>> Andrea Buntz Neiman
>> Project Manager for Software Development
>> Equinox Open Library Initiative
>> abneiman at equinoxinitiative.org
>> 1-877-OPEN-ILS (673-6457) x5583
>> *www.equinoxinitiative.org <http://www.equinoxinitiative.org>*
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-- 
Andrea Buntz Neiman
Project Manager for Software Development
Equinox Open Library Initiative
abneiman at equinoxinitiative.org
1-877-OPEN-ILS (673-6457) x5583
*www.equinoxinitiative.org <http://www.equinoxinitiative.org>*
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