[Evergreen-general] curbside pickup question

[Dawn Dale]

Let me double check then. Maybe I overlooked something.



*Dawn Dale, PINES Services Specialist - Circulation*

------------------------------

Georgia Public Library Service

2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341

(404) 291-2800, ddale at georgialibraries.org

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On Tue, Dec 22, 2020 at 5:04 PM Andrea Buntz Neiman <
abneiman at equinoxinitiative.org> wrote:

> Hi Dawn,
>
> Hmm, I was asking because your screenshot shows "0 ready holds at this
> location" for the searched patron - in my testing, I've only seen that when
> a hold was either ready for pickup at a different location, or not yet
> ready for pickup. Sorry to not be more helpful!
>
> ABN
>
> On Tue, Dec 22, 2020 at 5:00 PM Dawn Dale <ddale at georgialibraries.org>
> wrote:
>
>> Hi Andrea,
>>
>> Yes, it is ready for pickup at the OU workstation library.
>>
>> Thanks,
>>
>>
>>
>> *Dawn Dale, PINES Services Specialist - Circulation*
>>
>> ------------------------------
>>
>> Georgia Public Library Service
>>
>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>>
>> (404) 291-2800, ddale at georgialibraries.org
>>
>> <https://www.facebook.com/georgialibraries>
>> <https://www.twitter.com/georgialibs>
>> <https://www.instagram.com/georgialibraries/>
>>
>> Join our email list <http://georgialibraries.org/subscription> for
>> stories of Georgia libraries making an impact in our communities.
>>
>>
>>
>> On Tue, Dec 22, 2020 at 4:52 PM Andrea Buntz Neiman <
>> abneiman at equinoxinitiative.org> wrote:
>>
>>> Hi Dawn,
>>>
>>> The hold has to be captured & on the holds shelf in order to schedule a
>>> pickup - are you sure that you have a hold ready for pickup at your test
>>> workstation's OU? That's my first guess.
>>>
>>> HTH,
>>> ABN
>>>
>>> On Tue, Dec 22, 2020 at 4:42 PM Dawn Dale <ddale at georgialibraries.org>
>>> wrote:
>>>
>>>> I am testing the curbside deliver module before we go live with it.
>>>> When trying to schedule an appointment the appointment times will not
>>>> display. I am attaching a screenshot to show you what I mean. Can anyone
>>>> help with this?
>>>>
>>>> I have tried checking the closed dates and operating hours to be sure
>>>> they are not interfering in any way. I have also checked to be sure the
>>>> holds have not expired. I can't think of anything else that would be
>>>> causing this to happen.
>>>>
>>>> Thanks,
>>>>
>>>> [image: image.png]
>>>>
>>>>
>>>>
>>>> *Dawn Dale, PINES Services Specialist - Circulation*
>>>>
>>>> ------------------------------
>>>>
>>>> Georgia Public Library Service
>>>>
>>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>>>>
>>>> (404) 291-2800, ddale at georgialibraries.org
>>>>
>>>> <https://www.facebook.com/georgialibraries>
>>>> <https://www.twitter.com/georgialibs>
>>>> <https://www.instagram.com/georgialibraries/>
>>>>
>>>> Join our email list <http://georgialibraries.org/subscription> for
>>>> stories of Georgia libraries making an impact in our communities.
>>>>
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>>>>
>>>
>>>
>>> --
>>> Andrea Buntz Neiman
>>> Project Manager for Software Development
>>> Equinox Open Library Initiative
>>> abneiman at equinoxinitiative.org
>>> 1-877-OPEN-ILS (673-6457) x5583
>>> *www.equinoxinitiative.org <http://www.equinoxinitiative.org>*
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>
>
> --
> Andrea Buntz Neiman
> Project Manager for Software Development
> Equinox Open Library Initiative
> abneiman at equinoxinitiative.org
> 1-877-OPEN-ILS (673-6457) x5583
> *www.equinoxinitiative.org <http://www.equinoxinitiative.org>*
> _______________________________________________
> Evergreen-general mailing list
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