[Evergreen-general] curbside pickup question

[Dawn Dale]

Yes, here are the holds the pickup location is the same as the work station.

[image: image.png]

Thanks for your thoughts!



*Dawn Dale, PINES Services Specialist - Circulation*

------------------------------

Georgia Public Library Service

2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341

(404) 291-2800, ddale at georgialibraries.org

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On Tue, Dec 22, 2020 at 5:09 PM Dawn Dale <ddale at georgialibraries.org>
wrote:

> Let me double check then. Maybe I overlooked something.
>
>
>
> *Dawn Dale, PINES Services Specialist - Circulation*
>
> ------------------------------
>
> Georgia Public Library Service
>
> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>
> (404) 291-2800, ddale at georgialibraries.org
>
> <https://www.facebook.com/georgialibraries>
> <https://www.twitter.com/georgialibs>
> <https://www.instagram.com/georgialibraries/>
>
> Join our email list <http://georgialibraries.org/subscription> for
> stories of Georgia libraries making an impact in our communities.
>
>
>
> On Tue, Dec 22, 2020 at 5:04 PM Andrea Buntz Neiman <
> abneiman at equinoxinitiative.org> wrote:
>
>> Hi Dawn,
>>
>> Hmm, I was asking because your screenshot shows "0 ready holds at this
>> location" for the searched patron - in my testing, I've only seen that when
>> a hold was either ready for pickup at a different location, or not yet
>> ready for pickup. Sorry to not be more helpful!
>>
>> ABN
>>
>> On Tue, Dec 22, 2020 at 5:00 PM Dawn Dale <ddale at georgialibraries.org>
>> wrote:
>>
>>> Hi Andrea,
>>>
>>> Yes, it is ready for pickup at the OU workstation library.
>>>
>>> Thanks,
>>>
>>>
>>>
>>> *Dawn Dale, PINES Services Specialist - Circulation*
>>>
>>> ------------------------------
>>>
>>> Georgia Public Library Service
>>>
>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>>>
>>> (404) 291-2800, ddale at georgialibraries.org
>>>
>>> <https://www.facebook.com/georgialibraries>
>>> <https://www.twitter.com/georgialibs>
>>> <https://www.instagram.com/georgialibraries/>
>>>
>>> Join our email list <http://georgialibraries.org/subscription> for
>>> stories of Georgia libraries making an impact in our communities.
>>>
>>>
>>>
>>> On Tue, Dec 22, 2020 at 4:52 PM Andrea Buntz Neiman <
>>> abneiman at equinoxinitiative.org> wrote:
>>>
>>>> Hi Dawn,
>>>>
>>>> The hold has to be captured & on the holds shelf in order to schedule a
>>>> pickup - are you sure that you have a hold ready for pickup at your test
>>>> workstation's OU? That's my first guess.
>>>>
>>>> HTH,
>>>> ABN
>>>>
>>>> On Tue, Dec 22, 2020 at 4:42 PM Dawn Dale <ddale at georgialibraries.org>
>>>> wrote:
>>>>
>>>>> I am testing the curbside deliver module before we go live with it.
>>>>> When trying to schedule an appointment the appointment times will not
>>>>> display. I am attaching a screenshot to show you what I mean. Can anyone
>>>>> help with this?
>>>>>
>>>>> I have tried checking the closed dates and operating hours to be sure
>>>>> they are not interfering in any way. I have also checked to be sure the
>>>>> holds have not expired. I can't think of anything else that would be
>>>>> causing this to happen.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> [image: image.png]
>>>>>
>>>>>
>>>>>
>>>>> *Dawn Dale, PINES Services Specialist - Circulation*
>>>>>
>>>>> ------------------------------
>>>>>
>>>>> Georgia Public Library Service
>>>>>
>>>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>>>>>
>>>>> (404) 291-2800, ddale at georgialibraries.org
>>>>>
>>>>> <https://www.facebook.com/georgialibraries>
>>>>> <https://www.twitter.com/georgialibs>
>>>>> <https://www.instagram.com/georgialibraries/>
>>>>>
>>>>> Join our email list <http://georgialibraries.org/subscription> for
>>>>> stories of Georgia libraries making an impact in our communities.
>>>>>
>>>>> _______________________________________________
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>>>>> Evergreen-general at list.evergreen-ils.org
>>>>>
>>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>>>
>>>>
>>>>
>>>> --
>>>> Andrea Buntz Neiman
>>>> Project Manager for Software Development
>>>> Equinox Open Library Initiative
>>>> abneiman at equinoxinitiative.org
>>>> 1-877-OPEN-ILS (673-6457) x5583
>>>> *www.equinoxinitiative.org <http://www.equinoxinitiative.org>*
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>>>> Evergreen-general mailing list
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>>
>>
>> --
>> Andrea Buntz Neiman
>> Project Manager for Software Development
>> Equinox Open Library Initiative
>> abneiman at equinoxinitiative.org
>> 1-877-OPEN-ILS (673-6457) x5583
>> *www.equinoxinitiative.org <http://www.equinoxinitiative.org>*
>> _______________________________________________
>> Evergreen-general mailing list
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>
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