[Evergreen-general] OPAC Request a Library Card Form

Fri Oct 9 11:21:07 EDT 2020

I like that, Jen - how do you manage the uploaded files? Do you keep them
permanently, or for a set amount of time, or do they get destroyed once
they are verified?

Terran McCanna, PINES Program Manager
------------------------------

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On Fri, Oct 9, 2020 at 10:59 AM Jen VanderHeide <jvanderh at grpl.org> wrote:

> Not sure how helpful this is, but we ended up building an online form that
> allows us to capture the cosigner information:
> https://www.grpl.org/get-a-card/
>
> One of the nice features of the form is that it allows a co-signer to
> register for multiple juvenile cards at once. It also allows users to
> upload identity and address documents so that we can then issue and mail
> the cards.
>
> Jen
>
> --
> *Jen Vander Heide*
> *Circulation Services Supervisor*
> Grand Rapids Public Library
> Main Library | 111 Library St NE | 49503
> 616-988-5402 x5452 <16169885402,5452>
> www.grpl.org
> On 10/8/2020 7:33 PM, Laura Burk wrote:
>
> We use 13. I think it's based more on the rules of internet marketing to
> kids under 13 (who aren't even supposed to have email addresses). We let
> 13+ get cards for themselves in person as well.
> (Public library here)
>
> Laura
>
> On Thu, Oct 8, 2020, 6:56 PM Scott Tracey <stracey at wlaf.lib.in.us> wrote:
>
>> I thought it was under 18?
>>
>> Scott Tracey
>>
>> Assistant Director
>> West Lafayette Public Library
>> 208 West Columbia Street
>> West Lafayette, IN 47906
>> (765) 743-2261
>> stracey at wlaf.lib.in.us
>>
>> On Thu, Oct 8, 2020, 6:43 PM Diane Disbro <ddisbro at scenicregional.org>
>> wrote:
>>
>>> In our public library district, parents must apply for cards for
>>> children under age sixteen. Anyone under age sixteen cannot use our online
>>> registration since we can't verify parental permission (and financial
>>> responsibility).
>>>
>>> Diane Disbro
>>> Pronouns: she/her
>>> Circulation Coordinator
>>> Scenic Regional Library
>>> 251 Union Plaza Drive
>>> Union, MO     63084
>>> (636) 583-0652 ext. 110
>>>
>>> On Thu, Oct 8, 2020, 4:09 PM Patrick, Irene <irene.patrick at ncdcr.gov>
>>> wrote:
>>>
>>>> We've got a question.  We've been using the Request a Library Card form
>>>> in the Evergreen OPAC.  We have customized it a bit.  I recently received a
>>>> question about adding the Parent/Guardian field to the registration form.
>>>> Apparently there is a new project that will be happening in our department,
>>>> and staff are expecting an influx of registrations for juveniles.  So they
>>>> wanted to include the Parent/Guardian field on the online registration.
>>>>
>>>> I asked our consortium if they could add this field to our form, and
>>>> after investigating, they reported that they could not do this.  Their
>>>> explanation:
>>>> "We tried adding that field to your registration page on the
>>>> development version of your site, but the change caused a system failure
>>>> when we tried to create a patron. We looked into the reason why we were
>>>> unable to add this field and here's what we came up with:
>>>>
>>>> When someone goes to register a card through this interface, the
>>>> results are sent to a database table called "User Stage". This table
>>>> closely mirrors the "User" table so that when a staff member registers the
>>>> "User Stage", the data is dumped directly from this table into the "User"
>>>> table. However, updates to the "User" table don't always make it onto "User
>>>> Stage", and that is the case with the guardian field. The only way to get
>>>> this to work properly would be to change the schema of the database to add
>>>> this piece of data on the "User Stage" table. "
>>>>
>>>>
>>>> This is surprising to us.  We are not a public library, and have had
>>>> few requests to register juveniles so far.  But since Evergreen was
>>>> designed for public libraries, we were quite surprised to find that we
>>>> can't easily add the Parent/Guardian field to the OPAC registration form.
>>>>
>>>>
>>>> I checked Launchpad and it looks like it has already been listed as a
>>>> bug (https://bugs.launchpad.net/evergreen/+bug/1897103), although
>>>> there's not much heat on it yet.  Is this really not a problem for most
>>>> public libraries?  How do you all deal with the problem?  When registering
>>>> juveniles, do they all have to use an offline form to register?
>>>>
>>>> *Irene Patrick*
>>>> Library & Information Management Systems Librarian
>>>> State Library of North Carolina
>>>> 919.814.6788 | irene.patrick at ncdcr.gov <first.last at ncdcr.gov>
>>>>
>>>>
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> --
> *Jen Vander Heide*
> *Circulation Services Supervisor*
> Grand Rapids Public Library
> Main Library | 111 Library St NE | 49503
> 616-988-5402 x5452 <16169885402,5452>
> www.grpl.org
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