[Evergreen-general] [External] Re: OPAC Request a Library Card Form

Fri Oct 9 11:33:21 EDT 2020

Thank you, that's an interesting alternate approach!  I will share that with the staff here.

Irene Patrick
Library & Information Management Systems Librarian
State Library of North Carolina
919.814.6788 | irene.patrick at ncdcr.gov<mailto:first.last at ncdcr.gov>

NC Dept. of Natural and Cultural Resources
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________________________________
From: Evergreen-general <evergreen-general-bounces at list.evergreen-ils.org> on behalf of Jen VanderHeide <jvanderh at grpl.org>
Sent: Friday, October 9, 2020 10:59 AM
To: evergreen-general at list.evergreen-ils.org <evergreen-general at list.evergreen-ils.org>
Subject: [External] Re: [Evergreen-general] OPAC Request a Library Card Form

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Not sure how helpful this is, but we ended up building an online form that allows us to capture the cosigner information: https://www.grpl.org/get-a-card/<https://urldefense.com/v3/__https://www.grpl.org/get-a-card/__;!!HYmSToo!Jr1o5usZ7OFHFlCrxRM37tf-ktNGbmaQynI7QcFmfRcp7NFCPy2hWjJjjqPkJ7DhVWiQ$>

One of the nice features of the form is that it allows a co-signer to register for multiple juvenile cards at once. It also allows users to upload identity and address documents so that we can then issue and mail the cards.

Jen

--
Jen Vander Heide
Circulation Services Supervisor
Grand Rapids Public Library
Main Library | 111 Library St NE | 49503
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On 10/8/2020 7:33 PM, Laura Burk wrote:
We use 13. I think it's based more on the rules of internet marketing to kids under 13 (who aren't even supposed to have email addresses). We let 13+ get cards for themselves in person as well.
(Public library here)

Laura

On Thu, Oct 8, 2020, 6:56 PM Scott Tracey <stracey at wlaf.lib.in.us<mailto:stracey at wlaf.lib.in.us>> wrote:
I thought it was under 18?

Scott Tracey

Assistant Director
West Lafayette Public Library
208 West Columbia Street
West Lafayette, IN 47906
(765) 743-2261
stracey at wlaf.lib.in.us<mailto:stracey at wlaf.lib.in.us>

On Thu, Oct 8, 2020, 6:43 PM Diane Disbro <ddisbro at scenicregional.org<mailto:ddisbro at scenicregional.org>> wrote:
In our public library district, parents must apply for cards for children under age sixteen. Anyone under age sixteen cannot use our online registration since we can't verify parental permission (and financial responsibility).

Diane Disbro
Pronouns: she/her
Circulation Coordinator
Scenic Regional Library
251 Union Plaza Drive
Union, MO     63084
(636) 583-0652 ext. 110

On Thu, Oct 8, 2020, 4:09 PM Patrick, Irene <irene.patrick at ncdcr.gov<mailto:irene.patrick at ncdcr.gov>> wrote:
We've got a question.  We've been using the Request a Library Card form in the Evergreen OPAC.  We have customized it a bit.  I recently received a question about adding the Parent/Guardian field to the registration form.  Apparently there is a new project that will be happening in our department, and staff are expecting an influx of registrations for juveniles.  So they wanted to include the Parent/Guardian field on the online registration.

I asked our consortium if they could add this field to our form, and after investigating, they reported that they could not do this.  Their explanation:
"We tried adding that field to your registration page on the development version of your site, but the change caused a system failure when we tried to create a patron. We looked into the reason why we were unable to add this field and here's what we came up with:

When someone goes to register a card through this interface, the results are sent to a database table called "User Stage". This table closely mirrors the "User" table so that when a staff member registers the "User Stage", the data is dumped directly from this table into the "User" table. However, updates to the "User" table don't always make it onto "User Stage", and that is the case with the guardian field. The only way to get this to work properly would be to change the schema of the database to add this piece of data on the "User Stage" table. "

This is surprising to us.  We are not a public library, and have had few requests to register juveniles so far.  But since Evergreen was designed for public libraries, we were quite surprised to find that we can't easily add the Parent/Guardian field to the OPAC registration form.

I checked Launchpad and it looks like it has already been listed as a bug (https://bugs.launchpad.net/evergreen/+bug/1897103<https://urldefense.com/v3/__https://bugs.launchpad.net/evergreen/*bug/1897103__;Kw!!HYmSToo!Jr1o5usZ7OFHFlCrxRM37tf-ktNGbmaQynI7QcFmfRcp7NFCPy2hWjJjjqPkJ2Fk0Al4$>), although there's not much heat on it yet.  Is this really not a problem for most public libraries?  How do you all deal with the problem?  When registering juveniles, do they all have to use an offline form to register?

Irene Patrick
Library & Information Management Systems Librarian
State Library of North Carolina
919.814.6788 | irene.patrick at ncdcr.gov<mailto:first.last at ncdcr.gov>

NC Dept. of Natural and Cultural Resources
109 East Jones Street | 4640 Mail Service Center
Raleigh, North Carolina 27699-4600

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--
Jen Vander Heide
Circulation Services Supervisor
Grand Rapids Public Library
Main Library | 111 Library St NE | 49503
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