[Evergreen-general] OPAC Request a Library Card Form

Fri Oct 9 14:47:36 EDT 2020

Really like the solution that GRPL came up with! To answer the original
question, like others we require parents/guardians to apply for juvenile
cards and parents themselves must have a card.

On Fri, Oct 9, 2020 at 12:15 PM Scott Tracey <stracey at wlaf.lib.in.us> wrote:

> Jen,
>
> Does this auto populate the Evergreen request form?
>
> Scott Tracey
>
> Assistant Director
> West Lafayette Public Library
> 208 West Columbia Street
> West Lafayette, IN 47906
> (765) 743-2261
> stracey at wlaf.lib.in.us
>
> On Fri, Oct 9, 2020, 1:05 PM Diane Disbro <ddisbro at scenicregional.org>
> wrote:
>
>> Wow! This is great! You can issue a full-service card since you have ID
>> verification. We issue Internet Only cards through our online registration
>> form.
>>
>> Diane Disbro
>> Pronouns: she/her
>> Circulation Coordinator
>> Scenic Regional Library
>> 251 Union Plaza Drive
>> Union, MO     63084
>> (636) 583-0652 ext. 110
>> ddisbro at scenicregional.org
>>
>>
>>
>>
>>
>> On Fri, Oct 9, 2020 at 9:59 AM Jen VanderHeide <jvanderh at grpl.org> wrote:
>>
>>> Not sure how helpful this is, but we ended up building an online form
>>> that allows us to capture the cosigner information:
>>> https://www.grpl.org/get-a-card/
>>>
>>> One of the nice features of the form is that it allows a co-signer to
>>> register for multiple juvenile cards at once. It also allows users to
>>> upload identity and address documents so that we can then issue and mail
>>> the cards.
>>>
>>> Jen
>>>
>>> --
>>> *Jen Vander Heide*
>>> *Circulation Services Supervisor*
>>> Grand Rapids Public Library
>>> Main Library | 111 Library St NE | 49503
>>> 616-988-5402 x5452 <16169885402,5452>
>>> www.grpl.org
>>> On 10/8/2020 7:33 PM, Laura Burk wrote:
>>>
>>> We use 13. I think it's based more on the rules of internet marketing to
>>> kids under 13 (who aren't even supposed to have email addresses). We let
>>> 13+ get cards for themselves in person as well.
>>> (Public library here)
>>>
>>> Laura
>>>
>>> On Thu, Oct 8, 2020, 6:56 PM Scott Tracey <stracey at wlaf.lib.in.us>
>>> wrote:
>>>
>>>> I thought it was under 18?
>>>>
>>>> Scott Tracey
>>>>
>>>> Assistant Director
>>>> West Lafayette Public Library
>>>> 208 West Columbia Street
>>>> West Lafayette, IN 47906
>>>> (765) 743-2261
>>>> stracey at wlaf.lib.in.us
>>>>
>>>> On Thu, Oct 8, 2020, 6:43 PM Diane Disbro <ddisbro at scenicregional.org>
>>>> wrote:
>>>>
>>>>> In our public library district, parents must apply for cards for
>>>>> children under age sixteen. Anyone under age sixteen cannot use our online
>>>>> registration since we can't verify parental permission (and financial
>>>>> responsibility).
>>>>>
>>>>> Diane Disbro
>>>>> Pronouns: she/her
>>>>> Circulation Coordinator
>>>>> Scenic Regional Library
>>>>> 251 Union Plaza Drive
>>>>> Union, MO     63084
>>>>> (636) 583-0652 ext. 110
>>>>>
>>>>> On Thu, Oct 8, 2020, 4:09 PM Patrick, Irene <irene.patrick at ncdcr.gov>
>>>>> wrote:
>>>>>
>>>>>> We've got a question.  We've been using the Request a Library Card
>>>>>> form in the Evergreen OPAC.  We have customized it a bit.  I recently
>>>>>> received a question about adding the Parent/Guardian field to the
>>>>>> registration form.  Apparently there is a new project that will be
>>>>>> happening in our department, and staff are expecting an influx of
>>>>>> registrations for juveniles.  So they wanted to include the Parent/Guardian
>>>>>> field on the online registration.
>>>>>>
>>>>>> I asked our consortium if they could add this field to our form, and
>>>>>> after investigating, they reported that they could not do this.  Their
>>>>>> explanation:
>>>>>> "We tried adding that field to your registration page on the
>>>>>> development version of your site, but the change caused a system failure
>>>>>> when we tried to create a patron. We looked into the reason why we were
>>>>>> unable to add this field and here's what we came up with:
>>>>>>
>>>>>> When someone goes to register a card through this interface, the
>>>>>> results are sent to a database table called "User Stage". This table
>>>>>> closely mirrors the "User" table so that when a staff member registers the
>>>>>> "User Stage", the data is dumped directly from this table into the "User"
>>>>>> table. However, updates to the "User" table don't always make it onto "User
>>>>>> Stage", and that is the case with the guardian field. The only way to get
>>>>>> this to work properly would be to change the schema of the database to add
>>>>>> this piece of data on the "User Stage" table. "
>>>>>>
>>>>>>
>>>>>> This is surprising to us.  We are not a public library, and have had
>>>>>> few requests to register juveniles so far.  But since Evergreen was
>>>>>> designed for public libraries, we were quite surprised to find that we
>>>>>> can't easily add the Parent/Guardian field to the OPAC registration form.
>>>>>>
>>>>>>
>>>>>> I checked Launchpad and it looks like it has already been listed as a
>>>>>> bug (https://bugs.launchpad.net/evergreen/+bug/1897103), although
>>>>>> there's not much heat on it yet.  Is this really not a problem for most
>>>>>> public libraries?  How do you all deal with the problem?  When registering
>>>>>> juveniles, do they all have to use an offline form to register?
>>>>>>
>>>>>> *Irene Patrick*
>>>>>> Library & Information Management Systems Librarian
>>>>>> State Library of North Carolina
>>>>>> 919.814.6788 | irene.patrick at ncdcr.gov <first.last at ncdcr.gov>
>>>>>>
>>>>>>
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>>>>>> 109 East Jones Street | 4640 Mail Service Center
>>>>>> Raleigh, North Carolina 27699-4600
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>>>
>>> --
>>> *Jen Vander Heide*
>>> *Circulation Services Supervisor*
>>> Grand Rapids Public Library
>>> Main Library | 111 Library St NE | 49503
>>> 616-988-5402 x5452 <16169885402,5452>
>>> www.grpl.org
>>> _______________________________________________
>>> Evergreen-general mailing list
>>> Evergreen-general at list.evergreen-ils.org
>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>
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