[Evergreen-general] Hold Cancelled Notification

[Diane Disbro]

Hi, Jessica -

I do want Shelf Expiration not Hold Expiration. But I didn't wait for the
hold to actually Expire on the shelf. I just canceled the hold and chose
Shelf Expiration as the cancel cause. I will try again. Thank you!

[image: image.png]

Diane Disbro
Pronouns: she/her
Circulation Coordinator
Scenic Regional Library
251 Union Plaza Drive
Union, MO 63084
(636) 583-0652 ext  110
ddisbro at scenicregional.org



On Fri, Dec 17, 2021 at 10:25 AM Jessica Woolford <jwoolford at biblio.org>
wrote:

> Hi Diane,
>
> This notice would only trigger if the hold was canceled because the expire
> time passed. So the way to test it would be to set the expire time (note
> that this is different from shelf expire time, there is another action
> trigger template for that) on your hold to today and see if the notice
> generates when your daily notices run.
>
> Hope that helps,
>
> Jessica
>
> On Fri, Dec 17, 2021 at 11:00 AM Diane Disbro via Evergreen-general <
> evergreen-general at list.evergreen-ils.org> wrote:
>
>> Good morning -
>>
>> This is what I created:
>>
>> [image: image.png]
>> [image: image.png]
>>
>> I canceled a hold for myself with cancel cause Hold Shelf Expired but I
>> didn't receive an email. Is something wrong?
>>
>> Thank you!
>>
>> Diane Disbro
>> Pronouns: she/her
>> Circulation Coordinator
>> Scenic Regional Library
>> 251 Union Plaza Drive
>> Union, MO 63084
>> (636) 583-0652 ext  110
>> ddisbro at scenicregional.org
>>
>>
>>
>> On Thu, Dec 16, 2021 at 2:25 PM Mike Rylander <mrylander at gmail.com>
>> wrote:
>>
>>> Hi Diane and Debbie,
>>>
>>> I think you'll want the SendEmail reactor, and a template that will
>>> generate an email similar to other SendEmail A/T event definitions.
>>> There is a stock A/T event definition with an ID of 53 that implements
>>> this that may exist and be disabled, and if so, you can clone it and
>>> adjust as needed.
>>>
>>> HTH,
>>>
>>> --
>>> Mike Rylander
>>> Research and Development Manager
>>> Equinox Open Library Initiative
>>> 1-877-OPEN-ILS (673-6457)
>>> work: miker at equinoxOLI.org
>>> personal: mrylander at gmail.com
>>> https://equinoxOLI.org
>>>
>>> On Thu, Dec 16, 2021 at 11:58 AM Deborah Luchenbill via
>>> Evergreen-general <evergreen-general at list.evergreen-ils.org> wrote:
>>> >
>>> > Hi Diane,
>>> >
>>> > The official documentation for setting up notifications and action
>>> triggers is here:
>>> >
>>> https://docs.evergreen-ils.org/eg/docs/latest/admin/actiontriggers.html#_creating_action_triggers
>>> >
>>> > There may be other ways to do it, too, but I believe you would want to
>>> use the Hook "hold_request.cancel.expire_holds_shelf," Reactor "NOOP_True,"
>>> and Validator "HoldIsCancelled."
>>> >
>>> > One thing you could also do to make it easier is cloning an
>>> already-existing notification for something similar and just make the
>>> relevant changes for your new notifications.
>>> >
>>> > Best,
>>> > Debbie
>>> >
>>> > Debbie Luchenbill
>>> > Associate Director, Open Source Initiatives
>>> > MOBIUS
>>> > 2511 Broadway Bluffs, Ste. 101
>>> > Columbia, MO  65201
>>> > debbie at mobiusconsortium.org
>>> > 573-234-4914
>>> > https://mobiusconsortium.org
>>> > Evergreen Help Desk: help at mobiusconsortium.org / 877-312-3517
>>> > Pronouns: She/Her/Hers
>>> >
>>> >
>>> > On Thu, Dec 16, 2021 at 10:25 AM Diane Disbro via Evergreen-general <
>>> evergreen-general at list.evergreen-ils.org> wrote:
>>> >>
>>> >> Good morning -
>>> >>
>>> >> Can someone direct me to the instructions for setting up Hold
>>> Cancelled (Shelf-Expired) Notifications? I saw this feature discussed on
>>> the Evergreen International listserv but don't know how to set it up in
>>> Local Admin.
>>> >>
>>> >> Thank you.
>>> >>
>>> >> Diane Disbro
>>> >> Pronouns: she/her
>>> >> Circulation Coordinator
>>> >> Scenic Regional Library
>>> >> 251 Union Plaza Drive
>>> >> Union, MO 63084
>>> >> (636) 583-0652 ext  110
>>> >> ddisbro at scenicregional.org
>>> >>
>>> >> _______________________________________________
>>> >> Evergreen-general mailing list
>>> >> Evergreen-general at list.evergreen-ils.org
>>> >>
>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>> >
>>> > _______________________________________________
>>> > Evergreen-general mailing list
>>> > Evergreen-general at list.evergreen-ils.org
>>> >
>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>
>> _______________________________________________
>> Evergreen-general mailing list
>> Evergreen-general at list.evergreen-ils.org
>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>
>
>
> --
> Jessica Woolford
> Evergreen Systems Manager
> Bibliomation, Inc.
> 24 Wooster Ave.
> Waterbury, CT 06708
> 203-577-4070 ext. 105
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20211217/28c7b771/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image.png
Type: image/png
Size: 8760 bytes
Desc: not available
URL: <http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20211217/28c7b771/attachment-0003.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image.png
Type: image/png
Size: 17704 bytes
Desc: not available
URL: <http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20211217/28c7b771/attachment-0004.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image.png
Type: image/png
Size: 27428 bytes
Desc: not available
URL: <http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20211217/28c7b771/attachment-0005.png>