[Evergreen-general] Hold Cancelled Notification

Fri Dec 17 12:05:24 EST 2021

Ah, gotcha, sorry for the confusion!

It seems like it should have worked with that cancel cause, but maybe you
do need to change the date. I saw you have the granularity set to Daily, do
you know when notices with that granularity typically run?

On Fri, Dec 17, 2021 at 11:58 AM Diane Disbro <ddisbro at scenicregional.org>
wrote:

> Hi, Jessica -
>
> I do want Shelf Expiration not Hold Expiration. But I didn't wait for the
> hold to actually Expire on the shelf. I just canceled the hold and chose
> Shelf Expiration as the cancel cause. I will try again. Thank you!
>
> [image: image.png]
>
> Diane Disbro
> Pronouns: she/her
> Circulation Coordinator
> Scenic Regional Library
> 251 Union Plaza Drive
> Union, MO 63084
> (636) 583-0652 ext  110
> ddisbro at scenicregional.org
>
>
>
> On Fri, Dec 17, 2021 at 10:25 AM Jessica Woolford <jwoolford at biblio.org>
> wrote:
>
>> Hi Diane,
>>
>> This notice would only trigger if the hold was canceled because the
>> expire time passed. So the way to test it would be to set the expire time
>> (note that this is different from shelf expire time, there is another
>> action trigger template for that) on your hold to today and see if the
>> notice generates when your daily notices run.
>>
>> Hope that helps,
>>
>> Jessica
>>
>> On Fri, Dec 17, 2021 at 11:00 AM Diane Disbro via Evergreen-general <
>> evergreen-general at list.evergreen-ils.org> wrote:
>>
>>> Good morning -
>>>
>>> This is what I created:
>>>
>>> [image: image.png]
>>> [image: image.png]
>>>
>>> I canceled a hold for myself with cancel cause Hold Shelf Expired but I
>>> didn't receive an email. Is something wrong?
>>>
>>> Thank you!
>>>
>>> Diane Disbro
>>> Pronouns: she/her
>>> Circulation Coordinator
>>> Scenic Regional Library
>>> 251 Union Plaza Drive
>>> Union, MO 63084
>>> (636) 583-0652 ext  110
>>> ddisbro at scenicregional.org
>>>
>>>
>>>
>>> On Thu, Dec 16, 2021 at 2:25 PM Mike Rylander <mrylander at gmail.com>
>>> wrote:
>>>
>>>> Hi Diane and Debbie,
>>>>
>>>> I think you'll want the SendEmail reactor, and a template that will
>>>> generate an email similar to other SendEmail A/T event definitions.
>>>> There is a stock A/T event definition with an ID of 53 that implements
>>>> this that may exist and be disabled, and if so, you can clone it and
>>>> adjust as needed.
>>>>
>>>> HTH,
>>>>
>>>> --
>>>> Mike Rylander
>>>> Research and Development Manager
>>>> Equinox Open Library Initiative
>>>> 1-877-OPEN-ILS (673-6457)
>>>> work: miker at equinoxOLI.org
>>>> personal: mrylander at gmail.com
>>>> https://equinoxOLI.org
>>>>
>>>> On Thu, Dec 16, 2021 at 11:58 AM Deborah Luchenbill via
>>>> Evergreen-general <evergreen-general at list.evergreen-ils.org> wrote:
>>>> >
>>>> > Hi Diane,
>>>> >
>>>> > The official documentation for setting up notifications and action
>>>> triggers is here:
>>>> >
>>>> https://docs.evergreen-ils.org/eg/docs/latest/admin/actiontriggers.html#_creating_action_triggers
>>>> >
>>>> > There may be other ways to do it, too, but I believe you would want
>>>> to use the Hook "hold_request.cancel.expire_holds_shelf," Reactor
>>>> "NOOP_True," and Validator "HoldIsCancelled."
>>>> >
>>>> > One thing you could also do to make it easier is cloning an
>>>> already-existing notification for something similar and just make the
>>>> relevant changes for your new notifications.
>>>> >
>>>> > Best,
>>>> > Debbie
>>>> >
>>>> > Debbie Luchenbill
>>>> > Associate Director, Open Source Initiatives
>>>> > MOBIUS
>>>> > 2511 Broadway Bluffs, Ste. 101
>>>> > Columbia, MO  65201
>>>> > debbie at mobiusconsortium.org
>>>> > 573-234-4914
>>>> > https://mobiusconsortium.org
>>>> > Evergreen Help Desk: help at mobiusconsortium.org / 877-312-3517
>>>> > Pronouns: She/Her/Hers
>>>> >
>>>> >
>>>> > On Thu, Dec 16, 2021 at 10:25 AM Diane Disbro via Evergreen-general <
>>>> evergreen-general at list.evergreen-ils.org> wrote:
>>>> >>
>>>> >> Good morning -
>>>> >>
>>>> >> Can someone direct me to the instructions for setting up Hold
>>>> Cancelled (Shelf-Expired) Notifications? I saw this feature discussed on
>>>> the Evergreen International listserv but don't know how to set it up in
>>>> Local Admin.
>>>> >>
>>>> >> Thank you.
>>>> >>
>>>> >> Diane Disbro
>>>> >> Pronouns: she/her
>>>> >> Circulation Coordinator
>>>> >> Scenic Regional Library
>>>> >> 251 Union Plaza Drive
>>>> >> Union, MO 63084
>>>> >> (636) 583-0652 ext  110
>>>> >> ddisbro at scenicregional.org
>>>> >>
>>>> >> _______________________________________________
>>>> >> Evergreen-general mailing list
>>>> >> Evergreen-general at list.evergreen-ils.org
>>>> >>
>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>> >
>>>> > _______________________________________________
>>>> > Evergreen-general mailing list
>>>> > Evergreen-general at list.evergreen-ils.org
>>>> >
>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>>
>>> _______________________________________________
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>>>
>>
>>
>> --
>> Jessica Woolford
>> Evergreen Systems Manager
>> Bibliomation, Inc.
>> 24 Wooster Ave.
>> Waterbury, CT 06708
>> 203-577-4070 ext. 105
>>
>

-- 
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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