[Evergreen-general] ME Deduplication and holds issue

[Kate Coleman]

Apologies. This wasn't meant to be sent out to the Evergreen community at
large. Sorry!

On Fri, Jan 29, 2021 at 9:20 AM Kate Coleman <kcoleman at jeffcolib.org> wrote:

> Please excuse the cross-posting, I wanted this to reach as many as
> possible.
>
> We have come to the end of everything we can do concerning the
> deduplication and the issues regarding the holds and them targeting items
> that are "linked" to them. Please keep an eye out for items on the wrong
> records, especially juvenile items that have series titles in them. If any
> items are found to have merged onto the wrong record, please let the
> cataloging list know, or let me know and I'll relay the message.
>
> Regarding the holds issue, I LOVE how Circulation Committee chair Diane
> described this to me this morning: "The problem isn't holds skating from
> one record to another. The problem is that Complete Set holds skate to
> other records that offer Complete Sets. That's a fine distinction with the
> same result."
>
> Her instructions to ensure holds for TV series (and anything with parts,
> really) is going to target the right thing is:
>
> 1.  Place copy holds after verifying the item is on the shelf.
> 2.  When filling holds from the pull list, make sure the title on the pull
> list and the title on the box match. The barcode on the pull list and the
> barcode on the box may match even though the titles don't. Only the barcode
> on the pull list will fill the hold but the patron won't get what he wants
> if the title on the box isn't the same as the title on the pull list. If
> the title's aren't the same, don't fill the hold. You can leave the hold to
> move on to the next library and hope the right title is targeted or you can
> investigate. If the requesting patron is your patron, create a copy hold
> for the right title. If the requesting patron belongs to a different
> library, notify that library about the problem so that they can place a
> copy hold.
>
> Over time, these issues will iron out. They are fresh now and it will be a
> hill we'll climb. But as you always hear from me, the deduplication was an
> overall success.
>
> Kate Coleman, MLIS
> Technical Services Manager, Jefferson County Library
> Missouri Evergreen Consortium
> 5678 State Rd. PP
> High Ridge, MO 63049
> 636-677-8689
> Fax: 636--677-1769
> kcoleman at jeffcolib.org
>
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