[Evergreen-general] See yesterday's pull list?

[Morgan, Michele]

Hi Diane,

We have also run into the situation you describe in our consortium. Patrons
place holds all hours of the day and night, so it's not infrequent that a
patron places a hold at their library for an item that's on the shelf, and
a day or two later, find that another library's item is in transit to their
library for their hold and will take a couple of days to get to there, and
all the while, the pickup library's item is on the shelf.

We've tried using Stalling to help with this situation. It helped a great
deal during limited service due to COVID, but it's not ideal, and applies
all the time which seems overkill during normal operation.

The report source Galen mentions is interesting, and sounds like it could
help, but what would really be nice is if when targeting holds, Evergreen
would know you are closed and keep your item for your hold on your pull
list until the next targeting run, so you have a reasonable chance to pull
it.

I don't see a bug that describes this situation exactly, but would be
willing to open one.

Michele

--
Michele M. Morgan, Technical Support Analyst
North of Boston Library Exchange, Danvers Massachusetts
mmorgan at noblenet.org



On Wed, Nov 3, 2021 at 6:15 PM Galen Charlton via Evergreen-general <
evergreen-general at list.evergreen-ils.org> wrote:

> Hi Diane,
>
> There's a reporting source called "Unfulfilled Hold Targets" that might
> get you close to that. Any time the hold targeter retargets a hold, it logs
> an entry in the database noting the copy that was targeted, the library
> whose copy was targeted but who didn't pull the item, the date that the
> hold was retargeted, and a link to the hold itself.
>
> Consequently, a report that uses that source, filters it by your library,
> the date range that the hold was retargeted, the home library of the patron
> who placed the requests, and whether the hold is still active and
> un-captured could be used to identify holds that you could fill locally,
> hopefully before the other libraries start processing their pull lists for
> resource-sharing.
>
> Regards,
>
> Galen
>
> On Wed, Nov 3, 2021 at 5:20 PM Diane Disbro via Evergreen-general <
> evergreen-general at list.evergreen-ils.org> wrote:
>
>> Good afternoon -
>>
>> Here's a wild idea. Wouldn't it be great if we could see yesterday's pull
>> list? Then you could see if your patron submitted a request that targeted
>> one of your items while you were closed then the hold bounced to a
>> different library before you reopened. The hold was placed on Saturday. You
>> were closed on Sunday. By the time you get to the pull list on Monday, the
>> hold has moved to a different library. If you could look at Sunday's pull
>> list, you could see items requested by your patrons that may no longer be
>> targeting your item.
>>
>> Let me know if I'm missing something.
>>
>> Thank you.
>>
>> Diane Disbro
>> Pronouns: she/her
>> Circulation Coordinator
>> Scenic Regional Library
>> 251 Union Plaza Drive
>> Union, MO 63084
>> (636) 583-0652 ext  110
>> ddisbro at scenicregional.org
>>
>> _______________________________________________
>> Evergreen-general mailing list
>> Evergreen-general at list.evergreen-ils.org
>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>
>
>
> --
> Galen Charlton
> Implementation and IT Manager
> Equinox Open Library Initiative
> gmc at equinoxOLI.org
> https://www.equinoxOLI.org
> phone: 877-OPEN-ILS (673-6457)
> direct: 770-709-5581
> <http://evergreen-ils.org>
> _______________________________________________
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>
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