[Evergreen-general] Quipu eCard experience

[Terran McCanna]

 >>I'm just curious how the setup process went and how the day to day usage
has been with it?<<

We've been using it for about a year and half now and it's been great. It's
saved our staff an enormous amount of time, reduced
data entry errors, and provided patrons a way to register without coming in
to the library (especially helpful during the pandemic).

>>Do you use it to create eCards or full access cards?<<

Ecards only.

>>Do you make use of any of the add on verification features?<<

We verify that the address is valid right now, and on our side we check for
existing accounts. We are currently going through our
state bid process and one of the things we are asking for pricing on
identity verification as well.

>>Do you use it for in-library patron registration?<<

Yes - it's up to each library system, but many of them direct their patrons
to an OPAC station to register rather than having them fill
out the paper forms. If they are in the library, then they can come to the
desk after that to show their ID and have their account
converted to a full Patron account and be issued a physical library card.

>>Have you come up with a way to use it for account renewals... or have a
different method of streamlining renewals?<<

Not yet. We are currently out to bid so we can't proceed with any
development, but our idea is to only show the renewal option
inside My Account to patrons who are eligible for renewal following our
criteria (by checking on the Evergreen side) and then
transferring specific pieces of data to the vendor to follow similar
validation steps.


Terran McCanna, PINES Program Manager
------------------------------

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(404) 235-7138 | tmccanna at georgialibraries.org

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On Fri, Apr 15, 2022 at 1:43 PM Josh Stompro via Evergreen-general <
evergreen-general at list.evergreen-ils.org> wrote:

> Hello, we are looking at implementing the Quipu eCard service.  I see that
> several large systems[1] have gone live with it and the integration code
> has been shared[2].
>
> I'm just curious how the setup process went and how the day to day usage
> has been with it?
>
> Do you use it to create eCards or full access cards?
>
> Do you make use of any of the add on verification features?
>
> Do you use it for in-library patron registration?
>
> Have you come up with a way to use it for account renewals... or have a
> different method of streamlining renewals?
>
> Thanks
> Josh
>
> 1 - PINES, King County Library System, C/W MARS
> 2 - https://bugs.launchpad.net/evergreen/+bug/1902937
> [image: Company logo]
> *Josh Stompro*
> IT Director
> stomproj at gsuite.larl.org | 218-233-3757 ext. 139 | 218-790-2110
> *Lake Agassiz Regional Library *
> 118 5th ST S
> Moorhead MN 56560
> www.larl.org
> *Our mission is to enrich lives and strengthen communities.*
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>
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