[Evergreen-general] Old Barcode/Username Change

[Jessica Woolford]

Just want to offer some clarification. Before Bibliomation's upgrade to
3.6.5, if a patron's username matched their inactive barcode, they could
still log into the OPAC, but the old barcode wouldn't work even though it
was their username (I think because of this bug:
https://bugs.launchpad.net/evergreen/+bug/1255561). After the upgrade, if
their username was an old inactive barcode, they could not login at all in
the TPAC version of the OPAC, even with their new barcode. We tested this
on a test system we have running the Bootstrap OPAC, and the behavior is
the same as it was in TPAC prior to our upgrade (they could log in with the
new barcode but not the old one). Some community members generously tested
this on TPAC running a later version, but were not able to replicate what
we were seeing. So, we need to make sure there isn't some customization or
unique configuration we're running that's causing this, but since we're
going to be transitioning to Bootstrap eventually anyway and it's not a
problem there, we felt a short term solution might be best. So, we wrote
some SQL to update usernames of the affected patrons to their new barcodes.

Our consortium only uses barcodes to authenticate to OverDrive, so they
still would have had a problem logging into that service. We have learned
that some of our libraries just leave the old barcode as active so they can
continue to use it for OverDrive. The other option is that you can merge
user IDs in OverDrive Marketplace (video on this here:
https://resources.overdrive.com/merging-user-ids/).

On Thu, Jan 27, 2022 at 11:12 AM Diane Disbro via Evergreen-general <
evergreen-general at list.evergreen-ils.org> wrote:

> And I appreciate the opportunity to ask questions about this! Some of our
> patrons don't want to replace lost cards because they have set up accounts
> with OverDrive and don't want to have to start over. If they DON'T need to
> start over, we can tell them to continue to use their old number for their
> username.
>
> Diane Disbro
> Pronouns: she/her
> Circulation Coordinator
> Scenic Regional Library
> 251 Union Plaza Drive
> Union, MO 63084
> (636) 583-0652 ext  110
> ddisbro at scenicregional.org
>
>
>
> On Thu, Jan 27, 2022 at 10:06 AM Dawn Dale via Evergreen-general <
> evergreen-general at list.evergreen-ils.org> wrote:
>
>> No worries!
>>
>>
>>
>> *Dawn Dale, PINES Services Specialist - Circulation*
>>
>> ------------------------------
>>
>> Georgia Public Library Service
>>
>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>>
>> (404) 291-2800, ddale at georgialibraries.org
>>
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>>
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>> stories of Georgia libraries making an impact in our communities.
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>>
>>
>> On Thu, Jan 27, 2022 at 11:04 AM Gina Monti <gmonti at biblio.org> wrote:
>>
>>> Sorry, all on the Evergreen discussion page!  I sent this to the wrong
>>> email list-please disregard.
>>>
>>> It's supposed to go to our consortium's Evergreen list.  This is a
>>> Bibliomation situation we're fixing.
>>>
>>> On Thu, Jan 27, 2022 at 11:01 AM Dawn Dale <ddale at georgialibraries.org>
>>> wrote:
>>>
>>>> Hi Gina,
>>>>
>>>> We have seen some of this as well though I don't have any specific
>>>> example to share with you. I was going to open a bug but if you want to do
>>>> that I will add heat.
>>>>
>>>>
>>>>
>>>> *Dawn Dale, PINES Services Specialist - Circulation*
>>>>
>>>> ------------------------------
>>>>
>>>> Georgia Public Library Service
>>>>
>>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>>>>
>>>> (404) 291-2800, ddale at georgialibraries.org
>>>>
>>>> <https://www.facebook.com/georgialibraries>
>>>> <https://www.twitter.com/georgialibs>
>>>> <https://www.instagram.com/georgialibraries/>
>>>>
>>>> Join our email list <http://georgialibraries.org/subscription> for
>>>> stories of Georgia libraries making an impact in our communities.
>>>>
>>>>
>>>>
>>>> On Thu, Jan 27, 2022 at 10:37 AM Gina Monti via Evergreen-general <
>>>> evergreen-general at list.evergreen-ils.org> wrote:
>>>>
>>>>> Hello Everyone,
>>>>>
>>>>> We contacted library directors individually on Friday with information
>>>>> on the issue some patrons were experiencing logging in through the OPAC.
>>>>> In short, older barcodes that were saved as their usernames needed to be
>>>>> changed to their current barcode in order to gain access.  Today we have
>>>>> globally changed all the affected patrons to have their usernames reflect
>>>>> their current barcode.
>>>>>
>>>>> We produced shared buckets for each library to keep track of the
>>>>> affected patrons for your records.  If you would like your shared bucket
>>>>> ID, please email me off list.
>>>>>
>>>>> Thank you most of all for your patience during this situation.  A
>>>>> reminder that when you are replacing a barcode, please replace the username
>>>>> if the username isn't set to a unique field that the patron requested.
>>>>>
>>>>> --
>>>>> Gina Monti
>>>>> Evergreen Systems Specialist
>>>>> Bibliomation, Inc.
>>>>> (203) 577-4070 ext. 109
>>>>> _______________________________________________
>>>>> Evergreen-general mailing list
>>>>> Evergreen-general at list.evergreen-ils.org
>>>>>
>>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>>>
>>>>
>>>
>>> --
>>> Gina Monti
>>> Evergreen Systems Specialist
>>> Bibliomation, Inc.
>>> (203) 577-4070 ext. 109
>>>
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-- 
Jessica Woolford
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070 ext. 105
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