[Evergreen-general] hold shelf delay

[Erica Rohlfs]

Good Morning,

After some more follow-up testing as to whether patrons see the "Hold Shelf
Delay" status,  EG OPAC View is not explicitly looking at the Hold Shelf
Delay status and resulting in a "blank" hold status while the item
(captured hold) is within the hold delay interval.

OPAC View for Hold Status Not Looking for Hold Shelf Delay Status
<https://bugs.launchpad.net/evergreen/+bug/1959405>

Thank You,
Erica


On Wed, Jan 26, 2022 at 10:18 AM Morgan, Michele via Evergreen-general <
evergreen-general at list.evergreen-ils.org> wrote:

> We experimented with this setting when items were being quarantined.
>
> The idea was to prevent patrons viewing their accounts from seeing that a
> hold was ready when the item was in quarantine.
>
> We never actually put it in practice, but did realize that the hold shelf
> delay library setting did not delay the ready for pickup notices.
>
> --
> Michele M. Morgan, Technical Support Analyst
> North of Boston Library Exchange, Danvers Massachusetts
> mmorgan at noblenet.org
>
>
>
> On Wed, Jan 26, 2022 at 10:10 AM Gina Monti via Evergreen-general <
> evergreen-general at list.evergreen-ils.org> wrote:
>
>> There is a Library Setting in Local Admin that determines the delay.
>> Search for 'Hold Shelf Delay' and it'll pop up.
>>
>> We have this in place at Bibliomation but it's not as common to see the
>> status.
>>
>> On Wed, Jan 26, 2022 at 9:51 AM Elaine Hardy via Evergreen-general <
>> evergreen-general at list.evergreen-ils.org> wrote:
>>
>>> I haven't seen it either. According to
>>> https://docs.evergreen-ils.org/3.1/_settings_overview.html
>>>
>>> The purpose is to provide an interval of time after an item goes into
>>> the on-holds-shelf status before it appears to patrons that it is actually
>>> on the holds shelf. This gives staff time to process the item before it
>>> shows as ready-for-pick-up.
>>>
>>> J. Elaine Hardy, PINES and Collaborative Projects Manager
>>> ------------------------------
>>>
>>> Georgia Public Library Service
>>>
>>> 2872 Woodcock Blvd., Suite 250 | Atlanta, GA 30341
>>>
>>> (404) 235-7128 | ehardy at georgialibraries.org
>>>
>>> (404) 548-4241 | Cell
>>>
>>> <https://www.facebook.com/georgialibraries>
>>> <https://www.twitter.com/georgialibs>
>>> <https://www.instagram.com/georgialibraries/>
>>>
>>> Join our email list <http://georgialibraries.org/subscription> for
>>> stories of Georgia libraries making an impact in our communities.
>>>
>>>
>>> It does not do to leave a live dragon out of your calculations, if you
>>> live near him. *— J.R.R. Tolkien*
>>>
>>>
>>>
>>> On Wed, Jan 26, 2022 at 9:41 AM Diane Disbro via Evergreen-general <
>>> evergreen-general at list.evergreen-ils.org> wrote:
>>>
>>>> Good morning -
>>>>
>>>> One of our Missouri Evergreen libraries saw this Status in a patron's
>>>> list of holds - Hold Shelf Delay. What does that mean ?! We have never seen
>>>> it before.
>>>>
>>>> Thank you.
>>>>
>>>> Diane Disbro
>>>> Pronouns: she/her
>>>> Circulation Coordinator
>>>> Scenic Regional Library
>>>> 251 Union Plaza Drive
>>>> Union, MO 63084
>>>> (636) 583-0652 ext  110
>>>> ddisbro at scenicregional.org
>>>>
>>>> _______________________________________________
>>>> Evergreen-general mailing list
>>>> Evergreen-general at list.evergreen-ils.org
>>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>>
>>> _______________________________________________
>>> Evergreen-general mailing list
>>> Evergreen-general at list.evergreen-ils.org
>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>>
>>
>>
>> --
>> Gina Monti
>> Evergreen Systems Specialist
>> Bibliomation, Inc.
>> (203) 577-4070 ext. 109
>> _______________________________________________
>> Evergreen-general mailing list
>> Evergreen-general at list.evergreen-ils.org
>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>
> _______________________________________________
> Evergreen-general mailing list
> Evergreen-general at list.evergreen-ils.org
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>


-- 
Erica Rohlfs, MLIS, PMP
Senior Implementation Project Manager
Equinox Open Library Initiative
erica.rohlfs at equinoxOLI.org
https://equinoxOLI.org
phone: 877-OPEN-ILS (673-6457)
direct: 770-709-5572
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20220128/7ef59885/attachment.html>