[Evergreen-general] 'ATTEMPT'

Terran McCanna tmccanna at georgialibraries.org
Thu Jul 21 12:36:18 EDT 2022


Hello,

The email and text messages are customizable through the Notification
Action Triggers interface. The permissions to use that interface are
generally restricted to administrators, so I would recommend contacting
whoever is administering Evergreen for you with your wording change
requests.

I don't know if this may be helpful or not, but this is the wording that we
use on our notices:
https://pines.georgialibraries.org/dokuwiki/doku.php?id=circ:notification-wording


Best wishes,
Terran

Terran McCanna, PINES Program Manager
------------------------------

Georgia Public Library Service | University System of Georgia

2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341

(404) 235-7138 | tmccanna at georgialibraries.org

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On Thu, Jul 21, 2022 at 12:29 PM Terri Moser via Evergreen-general <
evergreen-general at list.evergreen-ils.org> wrote:

> This word is killing our customer service!!! The renewal message has got
> to change!
> Is the text/email message a universal Evergreen message or can I write my
> own.
> I am so tired of explaining renewals to our patrons. There has got to be a
> better way.
> Anyone else having issues with this?
> Terri Moser
> Circulation Supervisor
> Neosho Newton County Library
>                "Never let a problem to be solved become more important
> than a person to be loved."
>                                    -Thomas S. Monson
> _______________________________________________
> Evergreen-general mailing list
> Evergreen-general at list.evergreen-ils.org
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>
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