[Evergreen-general] 'ATTEMPT'

Terri Moser terri at neosho.lib.mo.us
Thu Jul 21 12:46:20 EDT 2022


Thank you for your help!
Terri Moser
Circulation Supervisor
Neosho Newton County Library
               "Never let a problem to be solved become more important than
a person to be loved."
                                   -Thomas S. Monson


On Thu, Jul 21, 2022 at 11:36 AM Terran McCanna <
tmccanna at georgialibraries.org> wrote:

> Hello,
>
> The email and text messages are customizable through the Notification
> Action Triggers interface. The permissions to use that interface are
> generally restricted to administrators, so I would recommend contacting
> whoever is administering Evergreen for you with your wording change
> requests.
>
> I don't know if this may be helpful or not, but this is the wording that
> we use on our notices:
>
> https://pines.georgialibraries.org/dokuwiki/doku.php?id=circ:notification-wording
>
>
> Best wishes,
> Terran
>
> Terran McCanna, PINES Program Manager
> ------------------------------
>
> Georgia Public Library Service | University System of Georgia
>
> 2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341
>
> (404) 235-7138 | tmccanna at georgialibraries.org
>
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>
> On Thu, Jul 21, 2022 at 12:29 PM Terri Moser via Evergreen-general <
> evergreen-general at list.evergreen-ils.org> wrote:
>
>> This word is killing our customer service!!! The renewal message has got
>> to change!
>> Is the text/email message a universal Evergreen message or can I write my
>> own.
>> I am so tired of explaining renewals to our patrons. There has got to be
>> a better way.
>> Anyone else having issues with this?
>> Terri Moser
>> Circulation Supervisor
>> Neosho Newton County Library
>>                "Never let a problem to be solved become more important
>> than a person to be loved."
>>                                    -Thomas S. Monson
>> _______________________________________________
>> Evergreen-general mailing list
>> Evergreen-general at list.evergreen-ils.org
>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
>>
>
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