[Evergreen-general] Pickup Locker Question

[Forrest, Stuart]

Hi

Beaufort library is looking at doing the same. How do you handle returns and checking these off the Patron’s account.

Stuart
Beaufort County Library
Beaufort, SC

From: Evergreen-general <evergreen-general-bounces at list.evergreen-ils.org> On Behalf Of Dustin Mobley via Evergreen-general
Sent: Tuesday, May 24, 2022 1:41 PM
To: Evergreen Discussion Group <evergreen-general at list.evergreen-ils.org>
Cc: Dustin Mobley <dmobley at pljcs.org>
Subject: Re: [Evergreen-general] Pickup Locker Question

[EXTERNAL EMAIL] Please report any suspicious attachments, links, or requests for sensitive information to the Beaufort County IT Division at helpdesk at bcgov.net<mailto:helpdesk at bcgov.net> or to 843-255-7000.
We just installed a set of smart lockers for 24/7 Hold Pickups.  The vendor we chose uses a SIP2 connection to interact with Evergreen which can be encrypted using tunneling.

In our case, patrons scan their library cards to open their assigned locker instead of using a code.  Once the locker opens, the checkout is recorded in Evergreen through the SIP connection, and the record for that locker is cleared from the database residing on the kiosk computer built into the lockers.

Dustin Mobley | Technology Coordinator
Public Library of Johnston County & Smithfield
305 East Market Street | Smithfield, NC 27577

dmobley at pljcs.org<mailto:dmobley at pljcs.org> | www.pljcs.org<https://urldefense.com/v3/__http:/www.pljcs.org/__;!!H5U1HoZiDaw1SX31!BEjjpUbxA4Gh-DkQbAksQChu-XWMCD64ouyMraem4XDxcnkic1UtDa2cg5BcevVQILxpdz8Aye_xXkorkXA_HsKzgRnZYS6hljGOsw$>

984.230.4446 | Direct Dial
984.985.BOOK | Library
919.934.8084 | Fax


On Mon, May 23, 2022 at 3:19 PM Gina Monti via Evergreen-general <evergreen-general at list.evergreen-ils.org<mailto:evergreen-general at list.evergreen-ils.org>> wrote:
  Hi All,

We're about to have a conversation with a company that offers pickup lockers as a service (something like curbside pickup but they send a code for patrons to use to unlock and retrieve their items outside of the building).  The main focus of our discussion will be patron data extraction such as phone numbers, addresses, email addresses, etc.

Obviously, this is a privacy concern and we wanted to ask if other consortia/libraries have this experience.  Do you have pickup lockers?  Do you have some kind of policy in place with patron data extraction?  Love to know your thoughts.


--
Gina Monti
Evergreen Systems Specialist
Bibliomation, Inc.
(203) 577-4070 ext. 109
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